Low Adoption of Video Consultations in Post–COVID-19 General Practice in Northern Europe: Barriers to Use and Potential Action Points

Elisabeth Assing Hvidt   ^{1 *} , MA, PhD ;   Helen Atherton   ^{2 *} , PhD ;   Jelle Keuper   ^{3, 4 *} , MSc ;   Eli Kristiansen   ^{5 *} , MSc ;   Elle Christine Lüchau   ^{1 *} , MA ;   Børge Lønnebakke Norberg   ^{5 *} , MD ;   Jost Steinhäuser   ^{6 *} , Prof Dr ;   Johannes van den Heuvel   ^{7 *} , MSc ;   Lilian van Tuyl   ^{3 *} , MSc, PhD

¹ Research Unit of General Practice, Department of Public Health, University of Southern Denmark, Odense, Denmark

² Unit of Academic Primary Care, Warwick Medical School, Coventry, United Kingdom

³ Netherlands Institute for Health Services Research, Utrecht, Netherlands

⁴ Tranzo, Tilburg School of Social and Behavioral Sciences, Tilburg Universit, Tilburg, Netherlands

⁵ Norwegian Centre for E-health Research, University Hospital of North Norway, Tromsø, Norway

⁶ Institute of Family Medicine, University Medical Center Schleswig-Holstein, Campus Luebeck, Luebeck, Germany

⁷ Center for General Practice, Aalborg University, Aalborg, Denmark

*all authors contributed equally