This paper is in the following e-collection/theme issue:

Quality/Credibility of eHealth Information and Trust Issues (531) Text-messaging (SMS, WeChat etc)-Based Interventions (650) Focus Groups and Qualitative Research for Human Factors Research (851) Patient Education for Cancer (147) Emotional, Social, Psychological Support for Cancer (194) Participatory Medicine & E-Patients (773) Innovations and Technology in Cancer Care (423)

Published on in Vol 25 (2023)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/44707, first published .
Understanding Trust Determinants in a Live Chat Service on Familial Cancer: Qualitative Triangulation Study With Focus Groups and Interviews in Germany

Understanding Trust Determinants in a Live Chat Service on Familial Cancer: Qualitative Triangulation Study With Focus Groups and Interviews in Germany

Understanding Trust Determinants in a Live Chat Service on Familial Cancer: Qualitative Triangulation Study With Focus Groups and Interviews in Germany

Authors of this article:

Hanna Luetke Lanfer1 Author Orcid Image ;   Doreen Reifegerste1 Author Orcid Image ;   Annika Berg1 Author Orcid Image ;   Paula Memenga2 Author Orcid Image ;   Eva Baumann2 Author Orcid Image ;   Winja Weber3 Author Orcid Image ;   Julia Geulen3 Author Orcid Image ;   Anne Müller4 Author Orcid Image ;   Andrea Hahne4 Author Orcid Image ;   Susanne Weg-Remers3 Author Orcid Image
Article Authors Cited by (2) Tweetations (3) Metrics

Journals

  1. Luetke Lanfer H, Reifegerste D, Weber W, Memenga P, Baumann E, Geulen J, Klein S, Müller A, Hahne A, Weg-Remers S. Digital clinical empathy in a live chat: multiple findings from a formative qualitative study and usability tests. BMC Health Services Research 2024;24(1) View
  2. Phua S, Borriraklert A, Mayakul T, Alhasani M. Integrating Digital Technology Into Marathon Race With a Technology‐Driven Service Design Approach to Enhance Marathoner Experiences. Human Behavior and Emerging Technologies 2024;2024(1) View