Published on in Vol 25 (2023)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/44707, first published .
Understanding Trust Determinants in a Live Chat Service on Familial Cancer: Qualitative Triangulation Study With Focus Groups and Interviews in Germany

Understanding Trust Determinants in a Live Chat Service on Familial Cancer: Qualitative Triangulation Study With Focus Groups and Interviews in Germany

Understanding Trust Determinants in a Live Chat Service on Familial Cancer: Qualitative Triangulation Study With Focus Groups and Interviews in Germany

Hanna Luetke Lanfer   1 , DPhil ;   Doreen Reifegerste   1 , DPhil ;   Annika Berg   1 , MSc ;   Paula Memenga   2 , MSc ;   Eva Baumann   2 , DPhil ;   Winja Weber   3 , DPhil ;   Julia Geulen   3 , MSc ;   Anne Müller   4 ;   Andrea Hahne   4 ;   Susanne Weg-Remers   3 , DPhil

1 School of Public Health, Bielefeld University, Bielefeld, Germany

2 Department of Journalism and Communication Research, Hochschule für Musik, Theater und Medien Hannover, Hannover, Germany

3 Krebsinformationsdienst, Heidelberg, Germany

4 BRCA-Netzwerk, Bonn, Germany

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