The Impact of Ambivalent Attitudes on the Helpfulness of Web-Based Reviews: Secondary Analysis of Data From a Large Physician Review Website
The Impact of Ambivalent Attitudes on the Helpfulness of Web-Based Reviews: Secondary Analysis of Data From a Large Physician Review Website
Wei Dong
1, 2
, PhD ;
Yongmei Liu
1
, PhD ;
Zhangxiang Zhu
3
, PhD ;
Xianye Cao
4
, PhD
1
Business School, Central South University, Changsha, China
2
Department of Information Systems, City University of Hong Kong, Hong Kong, China (Hong Kong)
3
College of Tourism, Hunan Normal University, Changsha, China
4
School of Business Administration, Hunan University of Technology and Business, Changsha, China
Corresponding Author:
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Yongmei Liu, PhD
-
Business School
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Central South University
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Xiaoxiang Middle Road, Jiangwan Building
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new campus of Central South University
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Changsha, 410083
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China
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Phone:
86 13974834821
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Email: liuyongmeicn@163.com