This paper is in the following e-collection/theme issue:

Digital Health Reviews (1522) Chatbots and Conversational Agents (632) Email Communication, Web-Based Communication, Secure Messaging (176)

Published on in Vol 24, No 7 (2022): July

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/37403, first published .
Language Use in Conversational Agent–Based Health Communication: Systematic Review

Language Use in Conversational Agent–Based Health Communication: Systematic Review

Language Use in Conversational Agent–Based Health Communication: Systematic Review

Authors of this article:

Yi Shan1 Author Orcid Image ;   Meng Ji2 Author Orcid Image ;   Wenxiu Xie3 Author Orcid Image ;   Xiaobo Qian4 Author Orcid Image ;   Rongying Li5 Author Orcid Image ;   Xiaomin Zhang6 Author Orcid Image ;   Tianyong Hao4 Author Orcid Image
Article Authors Cited by (11) Tweetations (5) Metrics

Journals

  1. Spagnolli A, Cenzato G, Gamberini L. Modeling the Conversation with Digital Health Assistants in Adherence Apps: Some Considerations on the Similarities and Differences with Familiar Medical Encounters. International Journal of Environmental Research and Public Health 2023;20(12):6182 View
  2. Kiuchi K, Otsu K, Hayashi Y. Psychological insights into the research and practice of embodied conversational agents, chatbots and social assistive robots: a systematic meta-review. Behaviour & Information Technology 2024;43(15):3696 View
  3. Laymouna M, Ma Y, Lessard D, Schuster T, Engler K, Lebouché B. Roles, Users, Benefits, and Limitations of Chatbots in Health Care: Rapid Review. Journal of Medical Internet Research 2024;26:e56930 View
  4. Aljamaan F, Temsah M, Altamimi I, Al-Eyadhy A, Jamal A, Alhasan K, Mesallam T, Farahat M, Malki K. Reference Hallucination Score for Medical Artificial Intelligence Chatbots: Development and Usability Study. JMIR Medical Informatics 2024;12:e54345 View
  5. Cheng S, Ng P. The PDC30 Chatbot—Development of a Psychoeducational Resource on Dementia Caregiving Among Family Caregivers: Mixed Methods Acceptability Study. JMIR Aging 2025;8:e63715 View
  6. Bosco C, Shojaei F, Theisz A, Nguyen V, Song H, Han R, Osorio Torres J, Chheda D, Lin J, Peng X, Waseem N, Simpkins C, Cureton B, Himes A, Jessup N, Lu Y, Hendrie H, Barnes P, Hill C, Shih P. “I don’t see anything specifically about Black/African Americans.” Testing an Alzheimer-specific generative AI tool tailored for African American/Black communities. ACM Transactions on Computing for Healthcare 2025 View
  7. Mileti A, de Cosmo L, Piper L, Baldassarre F, Schillaci E, Guido G. Tell Me How to Prompt! Healthcare Chatbots Response to Emotional Prompts for Enhanced Services. Review and Propositions. Journal of Economic Surveys 2025 View

Books/Policy Documents

  1. Denecke K. HCI International 2023 Posters. View

Books/Policy Documents

  1. Saiz Manzanares M, Martínez Martín M, Escolar Llamazares M, Ortiz Huerta J, Santamaría Vázquez M, Mercado Val E, Marticorena Sánchez R, Arnáiz González Á, Díez Pastor J, Rodríguez Arribas S. Formación y especialización en atención temprana: uso de recursos tecnológicos y de inteligencia artificial. View
  2. Saiz Manzanares M, Martínez Martín M, Escolar Llamazares M, Ortiz Huerta J, Santamaría Vázquez M, Mercado Val E, Marticorena Sánchez R, Arnáiz González Á, Díez Pastor J, Rodríguez Arribas S. Training and specialisation in early intervention: use of technological resources and artificial intelligence. View

Conference Proceedings

  1. Barbara Onyekwelu I, Shrestha R, Eika Sandnes F. Proceedings of the 17th International Conference on PErvasive Technologies Related to Assistive Environments. “Not quite there yet”: On Users Perception of Popular Healthcare Chatbot Apps for Personal Health Management View