Wisdom of the Experts Versus Opinions of the Crowd in Hospital Quality Ratings: Analysis of Hospital Compare Star Ratings and Google Star Ratings
Wisdom of the Experts Versus Opinions of the Crowd in Hospital Quality Ratings: Analysis of Hospital Compare Star Ratings and Google Star Ratings
Hari Ramasubramanian
1
* , PhD ;
Satish Joshi
2
* , PhD ;
Ranjani Krishnan
3
* , PhD
1
Accounting Department, Frankfurt School of Finance and Management, Frankfurt am Main, Germany
2
College of Agriculture & Natural Resources, Department of Agricultural, Food, and Resource Economics, Michigan State University, East Lansing, MI, United States
3
Accounting and Information Systems, Broad College of Business, Michigan State University, East Lansing, MI, United States
*all authors contributed equally
Corresponding Author:
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Hari Ramasubramanian, PhD
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Accounting Department
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Frankfurt School of Finance and Management
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32-34 Adickesallee
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Frankfurt am Main, 60320
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Germany
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Phone:
49 69154008823
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Email: h.ramasubramanian@fs.de