Published on in Vol 24, No 3 (2022): March
Preprints (earlier versions) of this paper are
available at
https://preprints.jmir.org/preprint/25275, first published
.
1 School of Business, Central South University, Changsha, China
2 Department of Information Systems, City University of Hong Kong, Hong Kong, China (Hong Kong)
3 China Mobile Group Hunan Company Limited, Changsha, China
*these authors contributed equally