Reliability of Commercial Voice Assistants’ Responses to Health-Related Questions in Noncommunicable Disease Management: Factorial Experiment Assessing Response Rate and Source of Information
Reliability of Commercial Voice Assistants’ Responses to Health-Related Questions in Noncommunicable Disease Management: Factorial Experiment Assessing Response Rate and Source of Information
Caterina Bérubé
1
, MSc ;
Zsolt Ferenc Kovacs
1
, MSc ;
Elgar Fleisch
1, 2, 3
, Prof Dr ;
Tobias Kowatsch
1, 2, 3
, PhD
1
Centre for Digital Health Interventions, Department of Management, Technology, and Economics, ETH Zurich, Zurich, Switzerland
2
Future Health Technologies Programme, Campus for Research Excellence and Technological Enterprise (CREATE), Singapore-ETH Centre, Singapore, Singapore
3
Centre for Digital Health Interventions, Institute of Technology Management, University of St. Gallen, St. Gallen, Switzerland
Corresponding Author:
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Caterina Bérubé, MSc
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Centre for Digital Health Interventions
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Department of Management, Technology, and Economics
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ETH Zurich
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WEV G 214
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Weinbergstrasse 56/58
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Zurich, 8092
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Switzerland
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Phone:
41 44-633-8419
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Email: berubec@ethz.ch