This paper is in the following e-collection/theme issue:

Digital Health Reviews (1186) User Needs and Competencies (273) Digital Health, Telehealth and e-Innovation in Clinical Settings (344) Quality Evaluation and Descriptive Analysis/Reviews of Multiple Existing Mobile Apps (362) Chatbots and Conversational Agents (463) Voice Assistants (42)

Published on in Vol 23, No 12 (2021): December

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/31737, first published .
Improving User Experience of Virtual Health Assistants: Scoping Review

Improving User Experience of Virtual Health Assistants: Scoping Review

Improving User Experience of Virtual Health Assistants: Scoping Review

Authors of this article:

Rachel G Curtis1 Author Orcid Image ;   Bethany Bartel1 Author Orcid Image ;   Ty Ferguson1 Author Orcid Image ;   Henry T Blake1 Author Orcid Image ;   Celine Northcott1 Author Orcid Image ;   Rosa Virgara1 Author Orcid Image ;   Carol A Maher1 Author Orcid Image
Article Authors Cited by (42) Tweetations (11) Metrics

Journals

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  2. Chagas B, Pagano A, Prates R, Praes E, Ferreguetti K, Vaz H, Reis Z, Ribeiro L, Ribeiro A, Pedroso T, Beleigoli A, Oliveira C, Marcolino M. Evaluating user experience with a chatbot designed as a public health response to the Covid-19 pandemic in Brazil: a mixed-methods study (Preprint). JMIR Human Factors 2022 View
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  5. Dhinagaran D, Martinengo L, Ho M, Joty S, Kowatsch T, Atun R, Tudor Car L. Designing, Developing, Evaluating, and Implementing a Smartphone-Delivered, Rule-Based Conversational Agent (DISCOVER): Development of a Conceptual Framework. JMIR mHealth and uHealth 2022;10(10):e38740 View
  6. Han S. The Contributions of Information and Communications Technology on the Sustainable Development of Artificial Intelligence in the Medical Field. Journal of Innovation and Development 2023;2(2):86 View
  7. Shouldice A, Beatty M, Adams S, Dharmaraj B, Moore C, Stinson J, Desai A, Bartlett L, Culbert E, Cohen E, Orkin J. Caregivers’ Experiences with an Online Platform for Children with Medical Complexity and the Role of a Live Platform Coach: A Thematic Analysis (Preprint). JMIR Pediatrics and Parenting 2022 View
  8. Simhadri Apparao Polireddi N, Kavitha J. Effectiveness of automated chatbots for operational support and self-service based on fuzzy classifier for ASD. Soft Computing 2023 View
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  10. Spagnolli A, Cenzato G, Gamberini L. Modeling the Conversation with Digital Health Assistants in Adherence Apps: Some Considerations on the Similarities and Differences with Familiar Medical Encounters. International Journal of Environmental Research and Public Health 2023;20(12):6182 View
  11. Beyeler M, Légeret C, Kiwitz F, van der Horst K. Usability and Overall Perception of a Health Bot for Nutrition-Related Questions for Patients Receiving Bariatric Care: Mixed Methods Study. JMIR Human Factors 2023;10:e47913 View
  12. Alowais S, Alghamdi S, Alsuhebany N, Alqahtani T, Alshaya A, Almohareb S, Aldairem A, Alrashed M, Bin Saleh K, Badreldin H, Al Yami M, Al Harbi S, Albekairy A. Revolutionizing healthcare: the role of artificial intelligence in clinical practice. BMC Medical Education 2023;23(1) View
  13. Winkler A, Kutschar P, Pitzer S, van der Zee-Neuen A, Kerner S, Osterbrink J, Krutter S. Avatar and virtual agent-assisted telecare for patients in their homes: A scoping review. Journal of Telemedicine and Telecare 2023:1357633X2311744 View
  14. Mills R, Mangone E, Lesh N, Mohan D, Baraitser P. Chatbots to Improve Sexual and Reproductive Health: Realist Synthesis. Journal of Medical Internet Research 2023;25:e46761 View
  15. Mills R, Mangone E, Lesh N, Jayal G, Mohan D, Baraitser P. Chatbots That Deliver Contraceptive Support: Systematic Review. Journal of Medical Internet Research 2024;26:e46758 View
  16. Kiuchi K, Otsu K, Hayashi Y. Psychological insights into the research and practice of embodied conversational agents, chatbots and social assistive robots: a systematic meta-review. Behaviour & Information Technology 2023:1 View
  17. Jabir A, Lin X, Martinengo L, Sharp G, Theng Y, Tudor Car L. Attrition in conversational agent delivered mental health interventions: A systematic review and meta-analysis (Preprint). Journal of Medical Internet Research 2023 View
  18. Plitman E, Kim E, Patel R, Kohout S, Jin R, Chan V, Dinsmore M. Development of an Automated and Scalable Virtual Assistant to Aid in PPE Adherence: A Study with Implications for Applications within Anesthesiology. Journal of Medical Systems 2023;48(1) View
  19. Jiang Z, Huang X, Wang Z, Liu Y, Huang L, Luo X. Embodied Conversational Agents for Chronic Diseases: Scoping Review. Journal of Medical Internet Research 2024;26:e47134 View
  20. Ng J, Cramer H, Lee M, Moher D. Traditional, complementary, and integrative medicine and artificial intelligence: Novel opportunities in healthcare. Integrative Medicine Research 2024;13(1):101024 View
  21. Zhao Y, Chen Y, Sun Y, Shen X. Understanding users' voice assistant exploration intention: unraveling the differential mechanisms of the multiple dimensions of perceived intelligence. Internet Research 2024 View
  22. Maleki Varnosfaderani S, Forouzanfar M. The Role of AI in Hospitals and Clinics: Transforming Healthcare in the 21st Century. Bioengineering 2024;11(4):337 View
  23. Litvin A, Stoma I, Sharshakova T, Rumovskaya S, Kyovalev A. New possibilities of artificial intelligence in medicine: a narrative review. Health and Ecology Issues 2024;21(1):7 View
  24. Ranade M. Artificial intelligence in Ayurveda: Current concepts and prospects. Journal of Indian System of Medicine 2024;12(1):53 View
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  26. Schlieter H, Gand K, Weimann T, Sandner E, Kreiner K, Thoma S, Liu J, Caprino M, Corbo M, Seregni A, Tropea P, Del Pino R, Gómez Esteban J, Gabilondo I, Lacraru A, Busnatu S. Designing Virtual Coaching Solutions. Business & Information Systems Engineering 2024;66(3):377 View
  27. Zsoldos I, Trân E, Fournier H, Tarpin-Bernard F, Fruitet J, Fouillen M, Bailly G, Elisei F, Bouchot B, Constant P, Ringeval F, Koenig O, Chainay H. The Value of a Virtual Assistant to Improve Engagement in Computerized Cognitive Training at Home: Exploratory Study. JMIR Rehabilitation and Assistive Technologies 2024;11:e48129 View
  28. Li X, Wang J. Should government chatbots behave like civil servants? The effect of chatbot identity characteristics on citizen experience. Government Information Quarterly 2024;41(3):101957 View

Books/Policy Documents

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