Published on in Vol 23, No 12 (2021): December
Preprints (earlier versions) of this paper are
available at
https://preprints.jmir.org/preprint/30962, first published
.
1 SHARE – Centre for Resilience in Healthcare, Department of Quality and Health Technology, Faculty of Health Sciences, University of Stavanger, Stavanger, Norway
2 Management and Health Laboratory, Institute of Management, Scuola Superiore Sant'Anna, Pisa, Italy