Published on in Vol 23, No 11 (2021): November

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/28105, first published .
Utility of a Telephone Triage Hotline in Response to the COVID-19 Pandemic: Longitudinal Observational Study

Utility of a Telephone Triage Hotline in Response to the COVID-19 Pandemic: Longitudinal Observational Study

Utility of a Telephone Triage Hotline in Response to the COVID-19 Pandemic: Longitudinal Observational Study

Journals

  1. Marincowitz C, Stone T, Bath P, Campbell R, Turner J, Hasan M, Pilbery R, Thomas B, Sutton L, Bell F, Biggs K, Hopfgartner F, Mazumdar S, Petrie J, Goodacre S. Accuracy of telephone triage for predicting adverse outcomes in suspected COVID-19: an observational cohort study. BMJ Quality & Safety 2024;33(6):375 View
  2. Arafa M, El Ansari W, Qasem F, Al Ansari A, Al Dosari M, Mukhtar K, Alhabash M, Awad K, Al Rumaihi K. Reinventing Patient Support and Continuity of Care Using Innovative Physician-staffed Hotline: More than 60,000 Patients Served Across 15 Medical and Surgical Specialties During the First Wave of COVID-19 Lockdown in Qatar. Journal of Medical Systems 2023;47(1) View
  3. Reynolds T, Cobb J, Steitz B, Ancker J, Rosenbloom S. The State-of-the-Art of Patient Portals: Adapting to External Factors, Addressing Barriers, and Innovating. Applied Clinical Informatics 2023;14(04):654 View
  4. Eslami Jahromi M, Ayatollahi H, Ebrazeh A. Covid-19 hotlines, helplines and call centers: a systematic review of characteristics, challenges and lessons learned. BMC Public Health 2024;24(1) View