Utility of a Telephone Triage Hotline in Response to the COVID-19 Pandemic: Longitudinal Observational Study

Benjamin A Y Cher   ^{1 *} , MS ;   Eric A Wilson   ^{1 *} , BS ;   Alexa M Pinsky   ¹ , BS ;   Ryan F Townshend   ¹ , BS ;   Ann V Wolski   ¹ , BS ;   Michael Broderick   ¹ , BS ;   Allison M Milen   ¹ , BS ;   Audrey Lau   ¹ , BS ;   Amrit Singh   ¹ , BS ;   Sandro K Cinti   ^{1, 2} , MD ;   Carl G Engelke   ^{1 *} , BS ;   Anjan K Saha   ^{3 *} , MD, PhD

¹ Michigan Medicine, University of Michigan, Ann Arbor, MI, United States

² Department of Internal Medicine, Michigan Medicine, University of Michigan, Ann Arbor, MI, United States

³ Department of Anesthesiology, Columbia University Irving Medical Center, New York, NY, United States

*these authors contributed equally