Published on in Vol 23, No 1 (2021): January

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/21690, first published .
Content-Based Recommender Support System for Counselors in a Suicide Prevention Chat Helpline: Design and Evaluation Study

Content-Based Recommender Support System for Counselors in a Suicide Prevention Chat Helpline: Design and Evaluation Study

Content-Based Recommender Support System for Counselors in a Suicide Prevention Chat Helpline: Design and Evaluation Study

Salim Salmi   1 , MSc ;   Saskia Mérelle   2 , PhD ;   Renske Gilissen   2 , PhD ;   Willem-Paul Brinkman   3 , PhD

1 Department of Stochastics, Centrum Wiskunde & Informatica, Amsterdam, Netherlands

2 113 Suicide Prevention, Amsterdam, Netherlands

3 Interactive Intelligence, Delft University of Technology, Delft, Netherlands

Corresponding Author:

  • Salim Salmi, MSc
  • Department of Stochastics
  • Centrum Wiskunde & Informatica
  • Science Park 123
  • Amsterdam, 1098 XG
  • Netherlands
  • Phone: 31 640673474
  • Email: s.salmi@cwi.nl