Published on in Vol 22, No 5 (2020): May

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/17955, first published .
Effects of a Web-Based Patient Portal on Patient Satisfaction and Missed Appointment Rates: Survey Study

Effects of a Web-Based Patient Portal on Patient Satisfaction and Missed Appointment Rates: Survey Study

Effects of a Web-Based Patient Portal on Patient Satisfaction and Missed Appointment Rates: Survey Study

Timothy A D Graham   1, 2 , MD, MSc, CPHIMS-CA ;   Samina Ali   1, 3 , MDCM ;   Melita Avdagovska   1 , MA ;   Mark Ballermann   2, 4 , MSc, PhD

1 School of Public Health, University of Alberta, Edmonton, AB, Canada

2 Alberta Health Services, Edmonton, AB, Canada

3 Women and Children's Health Research Institute, University of Alberta, Edmonton, AB, Canada

4 Department of Critical Care Medicine, University of Alberta, Edmonton, AB, Canada

Corresponding Author:

  • Timothy A D Graham, MD, MSc, CPHIMS-CA
  • School of Public Health
  • University of Alberta
  • 116 St & 85 Ave
  • Edmonton, AB
  • Canada
  • Phone: 1 7803423464
  • Email: tim.graham@ahs.ca