This paper is in the following e-collection/theme issue:

Personal Health Records, Patient-Accessible Electronic Health Records, Patient Portals (543) Email Communication, Web-Based Communication, Secure Messaging (148) Digital Health Reviews (1191) Telehealth and Telemonitoring (1575)

Published on in Vol 22, No 12 (2020): December

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/21623, first published .
Health Care Professionals’ Experiences of Patient-Professional Communication Over Patient Portals: Systematic Review of Qualitative Studies

Health Care Professionals’ Experiences of Patient-Professional Communication Over Patient Portals: Systematic Review of Qualitative Studies

Health Care Professionals’ Experiences of Patient-Professional Communication Over Patient Portals: Systematic Review of Qualitative Studies

Authors of this article:

Elina Laukka1, 2 Author Orcid Image ;   Moona Huhtakangas2 Author Orcid Image ;   Tarja Heponiemi1 Author Orcid Image ;   Sari Kujala3 Author Orcid Image ;   Anu-Marja Kaihlanen1 Author Orcid Image ;   Kia Gluschkoff1, 4 Author Orcid Image ;   Outi Kanste2 Author Orcid Image
Article Authors Cited by (27) Tweetations (4) Metrics

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  19. Knight A, Palermo C, Reedy G, Whelan K. Communication Skills: A Scoping Review of Experiences, Perceptions, and Use in Dietetics Practice. Journal of the Academy of Nutrition and Dietetics 2023 View
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  21. Cao W, Cao X. Facilitating patient portal engagement: a channel expansion and behavior change wheel perspective. Frontiers in Communication 2024;9 View
  22. Zhong Y, Hahne J, Wang X, Wang X, Wu Y, Zhang X, Liu X. Telehealth Care Through Internet Hospitals in China: Qualitative Interview Study of Physicians’ Views on Access, Expectations, and Communication. Journal of Medical Internet Research 2024;26:e47523 View
  23. Qvarfordt M, Lagrosen S, Nilsson L. Medical secretaries’ fears and opportunities in an increasingly digitalised workplace environment. Journal of Health Organization and Management 2024;38(9):175 View
  24. Yang Z, Xu X, Yao B, Rogers E, Zhang S, Intille S, Shara N, Gao G, Wang D. Talk2Care: An LLM-based Voice Assistant for Communication between Healthcare Providers and Older Adults. Proceedings of the ACM on Interactive, Mobile, Wearable and Ubiquitous Technologies 2024;8(2):1 View
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  26. Høpfner Jensen L, Kold S, Dinesen B, Husum H, Skals R, Eiskjær S, Elsøe R, Rahbek O. Team-based digital communication reduced patient-initiated phone calls to the hospital and improved patient satisfaction after orthopedic surgery: a randomized controlled trial in 70 patients. Acta Orthopaedica 2024;95:225 View
  27. Amlaev K, Bakunts S, Kuzmina E, Khripunova А, Dakhkilgova K. Studying the opinion of obstetric and gynecological patients on their communication with medical specialists. Vrach 2023;34(8):43 View