Published on in Vol 22 , No 12 (2020) :December

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/21623, first published .
Health Care Professionals’ Experiences of Patient-Professional Communication Over Patient Portals: Systematic Review of Qualitative Studies

Health Care Professionals’ Experiences of Patient-Professional Communication Over Patient Portals: Systematic Review of Qualitative Studies

Health Care Professionals’ Experiences of Patient-Professional Communication Over Patient Portals: Systematic Review of Qualitative Studies

Elina Laukka 1, 2 , RN, MSc ;   Moona Huhtakangas 2 , MSc ;   Tarja Heponiemi 1 , PhD ;   Sari Kujala 3 , PhD ;   Anu-Marja Kaihlanen 1 , RN, PhD ;   Kia Gluschkoff 1, 4 , PhD ;   Outi Kanste 2 , RN, PhD

1 Finnish Institute for Health and Welfare , Social and Health System Research Unit , Helsinki , FI

2 Research Unit of Nursing Science and Health Management , University of Oulu , Oulu , FI

3 Department of Computer Science , Aalto University , Espoo , FI

4 Department of Psychology and Logopedics , University of Helsinki , Helsinki , FI

Corresponding Author:

  • Elina Laukka, RN, MSc
  • Finnish Institute for Health and Welfare
  • Social and Health System Research Unit
  • Mannerheimintie 166
  • Helsinki
  • FI
  • Phone: 358 29 524 7368
  • Email: elina.laukka@thl.fi