Health Care Professionals’ Experiences of Patient-Professional Communication Over Patient Portals: Systematic Review of Qualitative Studies
Health Care Professionals’ Experiences of Patient-Professional Communication Over Patient Portals: Systematic Review of Qualitative Studies
Elina Laukka
1, 2
, RN, MSc
;
Moona Huhtakangas
2
, MSc
;
Tarja Heponiemi
1
, PhD
;
Sari Kujala
3
, PhD
;
Anu-Marja Kaihlanen
1
, RN, PhD
;
Kia Gluschkoff
1, 4
, PhD
;
Outi Kanste
2
, RN, PhD
1
Finnish Institute for Health and Welfare
,
Social and Health System Research Unit
,
Helsinki
,
FI
2
Research Unit of Nursing Science and Health Management
,
University of Oulu
,
Oulu
,
FI
3
Department of Computer Science
,
Aalto University
,
Espoo
,
FI
4
Department of Psychology and Logopedics
,
University of Helsinki
,
Helsinki
,
FI
Corresponding Author:
-
Elina Laukka, RN, MSc
-
Finnish Institute for Health and Welfare
-
Social and Health System Research Unit
-
Mannerheimintie 166
-
Helsinki
-
FI
-
Phone:
358 29 524 7368
-
Email: elina.laukka@thl.fi