Evaluating the Implementation of a Remote-Monitoring Program for Chronic Obstructive Pulmonary Disease: Qualitative Methods from a Service Design Perspective
Evaluating the Implementation of a Remote-Monitoring Program for Chronic Obstructive Pulmonary Disease: Qualitative Methods from a Service Design Perspective
Florence van Lieshout
1
, BSc
;
Rebecca Yang
2
, MPH
;
Vess Stamenova
2
, PhD
;
Payal Agarwal
2
, MD
;
Daniel Cornejo Palma
2
, MD
;
Aman Sidhu
2
, MD
;
Katrina Engel
3
, MSc
;
Adam Erwood
3
, MSc
;
R Sacha Bhatia
2
, MD
;
Onil Bhattacharyya
2
, MD, PhD
;
James Shaw
2, 4
, PhD
1
University of Amsterdam
,
Amsterdam
,
NL
2
Women's College Hospital Institute for Health System Solutions and Virtual Care
,
Toronto
,
ON
,
CA
3
Markham Stoufville Hospital
,
Markham
,
ON
,
CA
4
University of Toronto Joint Centre for Bioethics
,
Toronto
,
ON
,
CA