Automated Text Messaging With Patients in Department of Veterans Affairs Specialty Clinics: Cluster Randomized Trial

Vera Yakovchenko   ¹ , MPH, MS ;   Timothy P Hogan   ^{1, 2} , PhD ;   Thomas K Houston   ³ , MPH, MD ;   Lorilei Richardson   ¹ , PhD ;   Jessica Lipschitz   ^{4, 5} , PhD ;   Beth Ann Petrakis   ¹ , MPA ;   Chris Gillespie   ¹ , PhD ;   D Keith McInnes   ^{1, 6} , ScD

¹ Center for Healthcare Organization and Implementation Research, Bedford Department of Veterans Affairs Medical Center, Department of Veterans Affairs, Bedford, MA, United States

² Learning Health Systems, Department of Medicine, Wake Forest University, Winston-Salem, NC, United States

³ Division of Health Informatics and Implementation Science, Department of Population and Quantitative Health Sciences, University of Massachusetts Medical School, Amherst, MA, United States

⁴ Brigham and Women’s Hospital Department of Psychiatry, Boston, MA, United States

⁵ Harvard Medical School, Boston, MA, United States

⁶ Department of Health Law Policy and Management, Boston University School of Public Health, Boston, MA, United States