“But His Yelp Reviews Are Awful!”: Analysis of General Surgeons’ Yelp Reviews

Journals

1. Yan M, Tan H, Jia L, Akram U. The Antecedents of Poor Doctor-Patient Relationship in Mobile Consultation: A Perspective from Computer-Mediated Communication. International Journal of Environmental Research and Public Health 2020;17(7):2579 View
2. Liu J, Zhang W, Jiang X, Zhou Y. Data Mining of the Reviews from Online Private Doctors. Telemedicine and e-Health 2020;26(9):1157 View
3. Zhao H, Luu M, Spiegel B, Daskivich T. Correlation of Online Physician Rating Subscores and Association With Overall Satisfaction: Observational Study of 212,933 Providers. Journal of Medical Internet Research 2020;22(10):e11258 View
4. Langerhuizen D, Brown L, Doornberg J, Ring D, Kerkhoffs G, Janssen S. Analysis of Online Reviews of Orthopaedic Surgeons and Orthopaedic Practices Using Natural Language Processing. Journal of the American Academy of Orthopaedic Surgeons 2021;29(8):337 View
5. Mark E, Oswald M, Kundar P, Gulati M. Patient‐Centered Insights and Biases Regarding Cardiologists Via Online Review Platform Analysis. Journal of the American Heart Association 2023;12(3) View
6. Liu J, Gao L. Lurking or active? The influence of user participation behavior in online mental health communities on the choice and evaluation of doctors. Journal of Affective Disorders 2022;301:454 View
7. Richman E, Kuttner N, Foster L, Bruske C, Pollock J, Brinkman J, Little M. Characterizing Single-star Negative Online Reviews of Orthopaedic Trauma Association Members. Journal of the American Academy of Orthopaedic Surgeons 2023 View
8. Smith J, Shah A, Qureshi M, Luong H, Adeleye O, Adams O, Shen J. Characterizing Extremely Negative Reviews of Ophthalmologists on Yelp.Com. Seminars in Ophthalmology 2022;37(5):661 View
9. Wesevich A, Jiao M, Santanam T, Chung R, Uchitel J, Zhang Q, Brindis C, Ford C, Counts N, Wong C. Adolescent and Young Adult Perspectives on Quality and Value in Health Care. Academic Pediatrics 2023;23(4):782 View
10. Quinones A, Tang J, Vasan V, Li T, Schupper A, Ali M, White C, Hannah T, Asfaw Z, Li A, Durbin J, Arvind V, Kim J, Choudhri T. Trends in Online Patient Perspectives of Neurosurgeons: A Sentiment Analysis. Neurosurgery Open 2022;3(4) View
11. Morena N, Zelt N, Nguyen D, Dionne E, Rentschler C, Greyson D, Meguerditchian A. The Use of Web-Based Patient Reviews to Assess Medical Oncologists’ Competency: Mixed Methods Sequential Explanatory Study. JMIR Formative Research 2023;7:e39857 View
12. Mark E, Driskill E, Fisher C, Swinehart S, Bradford P, Jones M, DeGeorge B. The Ratings Game: Demographic and Practice Factors Affecting Yelp © Ratings of Plastic Surgeons. Plastic & Reconstructive Surgery 2023 View
13. Noel M, Kuttner N, Lebaron Z, Richman E, Tummala S, Brinkman J, Chhabra A. What Makes a 5-Star Orthopaedic Sports Medicine Surgeon? An Analysis of Positive Online Patient Reviews. Orthopaedic Journal of Sports Medicine 2023;11(7) View
14. Richman E, Richman O, Lee M, Qubain L, Heylmun L, Awad M, Alfonso N. Social Media and Digital Footprints in Orthopaedic Trauma: An Analysis of 1465 Orthopaedic Trauma Association Members.. Journal of Orthopaedic Trauma 2023 View
15. Anastasio A, Baumann A, Curtis D, Rogers H, Hogge C, Ryan S, Walley K, Adams S. An examination of negative one-star patient reviews for foot and ankle orthopedic surgery: A retrospective analysis. Foot and Ankle Surgery 2024;30(3):252 View
16. Tang J, Cong T, Hall A, Kim J, Gladstone J. Which Behaviors Generate The Best Reviews? A Sentiment Analysis of Online Reviews on AOSSM Surgeons. Journal of Orthopaedic Experience & Innovation 2024;5(1) View
17. Anastasio A, Baumann A, Kiwinda L, Ruderman L, Hitchman K, Hanselman A, Adams S. Categorizing Extremely Positive Five-Star Online Reviews for Orthopedic Foot and Ankle Surgeons: A Retrospective Study. Cureus 2024 View

Books/Policy Documents

1. Newman A. Malpractice and Liability in Psychiatry. View