Published on in Vol 21 , No 4 (2019) :April

Preprints (earlier versions) of this paper are available at, first published .
Using the Technology Acceptance Model to Explore User Experience, Intent to Use, and Use Behavior of a Patient Portal Among Older Adults With Multiple Chronic Conditions: Descriptive Qualitative Study

Using the Technology Acceptance Model to Explore User Experience, Intent to Use, and Use Behavior of a Patient Portal Among Older Adults With Multiple Chronic Conditions: Descriptive Qualitative Study

Using the Technology Acceptance Model to Explore User Experience, Intent to Use, and Use Behavior of a Patient Portal Among Older Adults With Multiple Chronic Conditions: Descriptive Qualitative Study


  1. Portz J, Fruhauf C, Bull S, Boxer R, Bekelman D, Casillas A, Gleason K, Bayliss E. “Call a Teenager… That’s What I Do!” - Grandchildren Help Older Adults Use New Technologies: Qualitative Study. JMIR Aging 2019;2(1):e13713 View
  2. Lyles C, Nelson E, Frampton S, Dykes P, Cemballi A, Sarkar U. Using Electronic Health Record Portals to Improve Patient Engagement: Research Priorities and Best Practices. Annals of Internal Medicine 2020;172(11_Supplement):S123 View
  3. Portz J, Ford K, Doyon K, Bekelman D, Boxer R, Kutner J, Czaja S, Bull S. Using Grounded Theory to Inform the Human-Centered Design of Digital Health in Geriatric Palliative Care. Journal of Pain and Symptom Management 2020;60(6):1181 View
  4. Langford A, Orellana K, Kalinowski J, Aird C, Buderer N. Use of Tablets and Smartphones to Support Medical Decision Making in US Adults: Cross-Sectional Study. JMIR mHealth and uHealth 2020;8(8):e19531 View
  5. Moorthy K, Salleh N, Jie A, Yi C, Wei L, Bing L, Ying Y. Use of Social Media in Planning Domestic Holidays: A Study on Malaysian Millennials. Millennial Asia 2021;12(1):35 View
  6. Langford A, Loeb S. Perceived Patient-Provider Communication Quality and Sociodemographic Factors Associated With Watching Health-Related Videos on YouTube: A Cross-Sectional Analysis. Journal of Medical Internet Research 2019;21(5):e13512 View
  7. Igelström H, Hauffman A, Alfonsson S, Sjöström J, Cajander Å, Johansson B. User Experiences of an Internet-Based Stepped-Care Intervention for Individuals With Cancer and Concurrent Symptoms of Anxiety or Depression (the U-CARE AdultCan Trial): Qualitative Study. Journal of Medical Internet Research 2020;22(5):e16604 View
  8. Wong J, Steitz B, Rosenbloom S. Characterizing the impact of health literacy, computer ability, patient demographics, and portal usage on patient satisfaction with a patient portal. JAMIA Open 2019;2(4):456 View
  9. Portz J, Lum H, Bull S, Boxer R, Bekelman D, Ford K, Gleason K, Casillas A, Bayliss E. Perceptions of Patient Portal Use for Advance Directive Documentation among Older Adults with Multiple Chronic Conditions. Journal of Social Work in End-of-Life & Palliative Care 2020;16(3):238 View
  10. Dickerson A. Use of GPS for Older Adults to Decrease Driving Risk: Perceptions from Users and Non-Users. Geriatrics 2020;5(3):60 View
  11. Cahan E, Mittal V, Shah N, Thadaney-Israni S. Achieving a Quintuple Aim for Telehealth in Pediatrics. Pediatric Clinics of North America 2020;67(4):683 View
  12. Du Y, Dennis B, Rhodes S, Sia M, Ko J, Jiwani R, Wang J. Technology-Assisted Self-Monitoring of Lifestyle Behaviors and Health Indicators in Diabetes: Qualitative Study. JMIR Diabetes 2020;5(3):e21183 View
  13. Han Y, Jiang B, Guo R. Factors Affecting Public Adoption of COVID-19 Prevention and Treatment Information During an Infodemic: Cross-sectional Survey Study. Journal of Medical Internet Research 2021;23(3):e23097 View
  14. Tuma F. The use of educational technology for interactive teaching in lectures. Annals of Medicine and Surgery 2021;62:231 View
  15. McLean B, Hossain N, Donison V, Gray M, Durbano S, Haase K, Alibhai S, Puts M. Providing Medical Information to Older Adults in a Web-Based Environment: Systematic Review. JMIR Aging 2021;4(1):e24092 View
  16. Klaic M, Galea M. Using the Technology Acceptance Model to Identify Factors That Predict Likelihood to Adopt Tele-Neurorehabilitation. Frontiers in Neurology 2020;11 View
  17. Mao C, Hovick S. Adding Affordances and Communication Efficacy to the Technology Acceptance Model to Study the Messaging Features of Online Patient Portals among Young Adults. Health Communication 2020:1 View
  18. Irace A, Sharma R, Reed N, Golub J. Smartphone‐Based Applications to Detect Hearing Loss: A Review of Current Technology. Journal of the American Geriatrics Society 2021;69(2):307 View
  19. Huang D, Chueh H. Chatbot usage intention analysis: Veterinary consultation. Journal of Innovation & Knowledge 2021;6(3):135 View
  20. Freene N, van Berlo S, McManus M, Mair T, Davey R. A Behavioral Change Smartphone App and Program (ToDo-CR) to Decrease Sedentary Behavior in Cardiac Rehabilitation Participants: Prospective Feasibility Cohort Study. JMIR Formative Research 2020;4(11):e17359 View
  21. Dessilomba G, Tanaamah A. Technology Acceptance Model (TAM) for Evaluating Acceptance Pega Application at PT. Sinar Mas Insurance Policy Services Division. INTENSIF: Jurnal Ilmiah Penelitian dan Penerapan Teknologi Sistem Informasi 2021;5(1):134 View
  22. Cross D, Levin Z, Raj M. Patient Portal Use, Perceptions of Electronic Health Record Value, and Self-Rated Primary Care Quality Among Older Adults: Cross-sectional Survey. Journal of Medical Internet Research 2021;23(5):e22549 View
  23. Octavius G, Antonio F, Colloc J. Antecedents of Intention to Adopt Mobile Health (mHealth) Application and Its Impact on Intention to Recommend: An Evidence from Indonesian Customers. International Journal of Telemedicine and Applications 2021;2021:1 View
  24. Ebenso B, Okusanya B, Okunade K, Akeju D, Ajepe A, Akaba G, Yalma R, Dirisu O, Tukur J, Abdullahi M, Okuzu O, Allsop M. What Are the Contextual Enablers and Impacts of Using Digital Technology to Extend Maternal and Child Health Services to Rural Areas? Findings of a Qualitative Study From Nigeria. Frontiers in Global Women's Health 2021;2 View
  25. Nilsson O, Stenman M, Letterstål A, Hultgren R. A randomized clinical trial of an eHealth intervention on anxiety in patients undergoing abdominal aortic aneurysm surgery. British Journal of Surgery 2021 View
  26. Harahap N, Handayani P, Hidayanto A. Functionalities and Issues in the Implementation of Personal Health Records: Systematic Review. Journal of Medical Internet Research 2021;23(7):e26236 View
  27. Fonner V, Kennedy S, Desai R, Eichberg C, Martin L, Meissner E. Patient-Provider Text Messaging and Video Calling Among Case-Managed Patients Living With HIV: Formative Acceptability and Feasibility Study. JMIR Formative Research 2021;5(5):e22513 View
  28. Portz J, Powers J, Casillas A, Baldwin M, Bekelman D, Palen T, Bull S, Kutner J, Bayliss E. Characteristics of Patients and Proxy Caregivers Using Patient Portals in the Setting of Serious Illness and End of Life. Journal of Palliative Medicine 2021 View
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Books/Policy Documents

  1. Suso-Ribera C, Castilla D, Martínez-Borba V, Jaén I, Botella C, Baños R, García-Palacios A. Reference Module in Neuroscience and Biobehavioral Psychology. View
  2. Francique C. Redesigning Teaching, Leadership, and Indigenous Education in the 21st Century. View
  3. Charalambous A. Developing and Utilizing Digital Technology in Healthcare for Assessment and Monitoring. View
  4. Legg-Jack D. Future of Work, Work-Family Satisfaction, and Employee Well-Being in the Fourth Industrial Revolution. View