A Protocol-Driven, Bedside Digital Conversational Agent to Support Nurse Teams and Mitigate Risks of Hospitalization in Older Adults: Case Control Pre-Post Study

Nicholas Bott   ^{1, 2} , PhD ;   Sharon Wexler   ³ , RN, PhD ;   Lin Drury   ³ , RN, PhD ;   Chava Pollak   ³ , RN, MSN ;   Victor Wang   ⁴ , MS ;   Kathleen Scher   ⁵ , RN, EDD ;   Sharon Narducci   ⁵ , RN, DNP

¹ Clinical Excellence Research Center, Department of Medicine, Stanford University School of Medicine, Stanford, CA, United States

² Department of Psychology, PGSP-Stanford Consortium, Palo Alto, CA, United States

³ Pace University, New York, NY, United States

⁴ Care.Coach, Millbrae, CA, United States

⁵ Jamaica Hospital Medical Center, New York, NY, United States