This paper is in the following e-collection/theme issue:

Peer-to-Peer Support and Online Communities (636)

Published on in Vol 18, No 9 (2016): September

Lessons Learned for Online Health Community Moderator Roles: A Mixed-Methods Study of Moderators Resigning From WebMD Communities

Lessons Learned for Online Health Community Moderator Roles: A Mixed-Methods Study of Moderators Resigning From WebMD Communities

Lessons Learned for Online Health Community Moderator Roles: A Mixed-Methods Study of Moderators Resigning From WebMD Communities

Authors of this article:

Jina Huh1 Author Orcid Image ;   Rebecca Marmor1 Author Orcid Image ;   Xiaoqian Jiang1 Author Orcid Image
Article Authors Cited by (32) Tweetations (14) Metrics

Journals

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  4. Xie L, Itzkovitz A, Roy-Fleming A, Da Costa D, Brazeau A. Understanding Self-Guided Web-Based Educational Interventions for Patients With Chronic Health Conditions: Systematic Review of Intervention Features and Adherence. Journal of Medical Internet Research 2020;22(8):e18355 View
  5. Petrič G, Atanasova S, Kamin T. Ill Literates or Illiterates? Investigating the eHealth Literacy of Users of Online Health Communities. Journal of Medical Internet Research 2017;19(10):e331 View
  6. Gvozdii S, Ustianska O. PROFESSIONAL ROLES OF THE HIGHER SCHOOL TEACHER IN THE FUTURE SPECIALISTS TRAINING. Educological discourse 2019;(1-2) View
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  11. Amann J, Rubinelli S. Views of Community Managers on Knowledge Co-creation in Online Communities for People With Disabilities: Qualitative Study. Journal of Medical Internet Research 2017;19(10):e320 View
  12. Park K, Kim S, Lee Y, Chang H, Park C. Thyroid Cancer Patients’ Interests and Information Seeking Behavior: Focused on Online Community Analysis. International Journal of Thyroidology 2020;13(1):30 View
  13. Bopp T, Stellefson M. Practical and Ethical Considerations for Schools Using Social Media to Promote Physical Literacy in Youth. International Journal of Environmental Research and Public Health 2020;17(4):1225 View
  14. Malik F, Panlasigui N, Gritton J, Gill H, Yi-Frazier J, Moreno M. Adolescent Perspectives on the Use of Social Media to Support Type 1 Diabetes Management: Focus Group Study. Journal of Medical Internet Research 2019;21(6):e12149 View
  15. Prescott J, Rathbone A, Brown G. Online peer to peer support: Qualitative analysis of UK and US open mental health Facebook groups. DIGITAL HEALTH 2020;6 View
  16. Holtz B, Kanthawala S. #T1DLooksLikeMe: Exploring Self-Disclosure, Social Support, and Type 1 Diabetes on Instagram. Frontiers in Communication 2020;5 View
  17. Chew A, Gunasekeran D. Social Media Big Data: The Good, The Bad, and the Ugly (Un)truths. Frontiers in Big Data 2021;4 View
  18. Perry A, Pyle D, Lamont-Mills A, du Plessis C, du Preez J. Suicidal behaviours and moderator support in online health communities: a scoping review. BMJ Open 2021;11(6):e047905 View
  19. Kanthawala S, Peng W. Credibility in Online Health Communities: Effects of Moderator Credentials and Endorsement Cues. Journalism and Media 2021;2(3):379 View
  20. Perry A, Lamont-Mills A, Preez J, Plessis C. “I Want to Be Stepping in More” - Professional Online Forum Moderators' Experiences of Supporting Individuals in a Suicide Crisis. Frontiers in Psychiatry 2022;13 View
  21. Petrič G, Cugmas M, Petrič R, Atanasova S. The quality of informational social support in online health communities: A content analysis of cancer-related discussions. DIGITAL HEALTH 2023;9 View
  22. Chou C, Leo W, Chen T. Servicing through digital interactions andwell-being in virtual communities. Journal of Services Marketing 2022;36(2):217 View
  23. Assaf E, Bond R, Cranmer S, Kaizar E, Ratliff Santoro L, Shikano S, Sivakoff D. Understanding the Relationship Between Official and Social Information About Infectious Disease: Experimental Analysis. Journal of Medical Internet Research 2021;23(11):e25287 View
  24. Gunasekeran D, Chew A, Chandrasekar E, Rajendram P, Kandarpa V, Rajendram M, Chia A, Smith H, Leong C. The Impact and Applications of Social Media Platforms for Public Health Responses Before and During the COVID-19 Pandemic: Systematic Literature Review. Journal of Medical Internet Research 2022;24(4):e33680 View
  25. Haque M, Rubya S. "For an App Supposed to Make Its Users Feel Better, It Sure is a Joke" - An Analysis of User Reviews of Mobile Mental Health Applications. Proceedings of the ACM on Human-Computer Interaction 2022;6(CSCW2):1 View
  26. Canário A, Byrne S, Creasey N, Kodyšová E, Kömürcü Akik B, Lewandowska-Walter A, Modić Stanke K, Pećnik N, Leijten P. The Use of Information and Communication Technologies in Family Support across Europe: A Narrative Review. International Journal of Environmental Research and Public Health 2022;19(3):1488 View
  27. Perowne R, Gutman L. Barriers and enablers to the moderation of self-harm content for a young person’s online forum. Journal of Mental Health 2024;33(3):357 View
  28. Gerritzen E, Orrell M, McDermott O. Optimising Online Peer Support for People with Young Onset Dementia. International Journal of Environmental Research and Public Health 2024;21(1):60 View
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Books/Policy Documents

  1. Mahr D. The knowledge of experience. View