Exploring Patients’ Views Toward Giving Web-Based Feedback and Ratings to General Practitioners in England: A Qualitative Descriptive Study

Journals

1. McGowan M, Reid B. Using the Plan, Do, Study, Act cycle to enhance a patient feedback system for older adults. British Journal of Nursing 2018;27(16):936 View
2. McLennan S, Strech D, Kahrass H. Why are so few patients rating their physicians on German physician rating websites? A qualitative study. BMC Health Services Research 2018;18(1) View
3. Zhang W, Deng Z, Hong Z, Evans R, Ma J, Zhang H. Unhappy Patients Are Not Alike: Content Analysis of the Negative Comments from China's Good Doctor Website. Journal of Medical Internet Research 2018;20(1):e35 View
4. Boylan A, Turk A, van Velthoven M, Powell J. Online patient feedback as a measure of quality in primary care: a multimethod study using correlation and qualitative analysis. BMJ Open 2020;10(2):e031820 View
5. Rothenfluh F, Schulz P. Content, Quality, and Assessment Tools of Physician-Rating Websites in 12 Countries: Quantitative Analysis. Journal of Medical Internet Research 2018;20(6):e212 View
6. McLennan S, Strech D, Meyer A, Kahrass H. Public Awareness and Use of German Physician Ratings Websites: Cross-Sectional Survey of Four North German Cities. Journal of Medical Internet Research 2017;19(11):e387 View
7. Boylan A, Williams V, Powell J. Online patient feedback: a scoping review and stakeholder consultation to guide health policy. Journal of Health Services Research & Policy 2020;25(2):122 View
8. Patel S, Cain R, Neailey K, Hooberman L. Public Awareness, Usage, and Predictors for the Use of Doctor Rating Websites: Cross-Sectional Study in England. Journal of Medical Internet Research 2018;20(7):e243 View
9. Khanbhai M, Flott K, Darzi A, Mayer E. Evaluating Digital Maturity and Patient Acceptability of Real-Time Patient Experience Feedback Systems: Systematic Review. Journal of Medical Internet Research 2019;21(1):e9076 View
10. Powell J, Atherton H, Williams V, Mazanderani F, Dudhwala F, Woolgar S, Boylan A, Fleming J, Kirkpatrick S, Martin A, van Velthoven M, de Iongh A, Findlay D, Locock L, Ziebland S. Using online patient feedback to improve NHS services: the INQUIRE multimethod study. Health Services and Delivery Research 2019;7(38):1 View
11. Bidmon S, Elshiewy O, Terlutter R, Boztug Y. What Patients Value in Physicians: Analyzing Drivers of Patient Satisfaction Using Physician-Rating Website Data. Journal of Medical Internet Research 2020;22(2):e13830 View
12. Shah A, Yan X, Tariq S, Ali M. What patients like or dislike in physicians: Analyzing drivers of patient satisfaction and dissatisfaction using a digital topic modeling approach. Information Processing & Management 2021;58(3):102516 View
13. Liu J, Zhang X, Kong J, Wu L. The Impact of Teammates’ Online Reputations on Physicians’ Online Appointment Numbers: A Social Interdependency Perspective. Healthcare 2020;8(4):509 View
14. Baines R, Underwood F, O’Keeffe K, Saunders J, Jones R. Implementing online patient feedback in a ‘special measures’ acute hospital: A case study using Normalisation Process Theory. DIGITAL HEALTH 2021;7:205520762110059 View
15. Montgomery C, Powell J, Mahtani K, Boylan A. Turning the gaze: Digital patient feedback and the silent pathology of the NHS. Sociology of Health & Illness 2022;44(2):290 View
16. Bjertnæs Ø, Iversen H, Norman R, Valderas J. Web-Based Public Ratings of General Practitioners in Norway: Validation Study. JMIR Formative Research 2023;7:e38932 View