Improving Access to Online Health Information With Conversational Agents: A Randomized Controlled Experiment
Improving Access to Online Health Information With Conversational Agents: A Randomized Controlled Experiment
Timothy W Bickmore
1
* , PhD ;
Dina Utami
1
* , MS ;
Robin Matsuyama
2
* , PhD ;
Michael K Paasche-Orlow
3
* , MD,MPH
1
Northeastern University, College of Computer and Information Science, Boston, MA, United States
2
Department of Health Behavior and Policy, Virginia Commonwealth University, Richmond, VA, United States
3
Boston Medical Center, Boston, MA, United States
*all authors contributed equally
Corresponding Author:
-
Timothy W Bickmore, PhD
-
Northeastern University
-
College of Computer and Information Science
-
360 Huntington Ave, 910-177
-
Boston, MA, 02115
-
United States
-
Phone:
1 6173735477
-
Fax: 1 617-812-2589
-
Email: bickmore@ccs.neu.edu