Information Presentation Features and Comprehensibility of Hospital Report Cards: Design Analysis and Online Survey Among Users

Uwe Sander   ^{1 *} , MD ;   Martin Emmert   ^{2 *} , MSc,PhD ;   Jochen Dickel   ^{3 *} , Dipl-Des ;   Nina Meszmer   ^{2 *} , BA ;   Benjamin Kolb   ^{1 *} , MSc

¹ Department of Information and Communication, Faculty for Media, Information and Design, University of Applied Sciences and Arts Hannover, Hannover, Germany

² Institute of Management (IFM), School of Business and Economics, Friedrich-Alexander-University Erlangen-Nuremberg, Nuremberg, Germany

³ Faculty of Media, University of Applied Sciences FHM, Bielefeld, Germany

*all authors contributed equally