Barriers and Facilitators to Online Portal Use Among Patients and Caregivers in a Safety Net Health Care System: A Qualitative Study
Barriers and Facilitators to Online Portal Use Among Patients and Caregivers in a Safety Net Health Care System: A Qualitative Study
Lina Tieu
1
, MPH ;
Urmimala Sarkar
1
, MD, MPH ;
Dean Schillinger
1
, MD ;
James D Ralston
2
, MD, MPH ;
Neda Ratanawongsa
1
, MD, MHS ;
Rena Pasick
3
, DrPH ;
Courtney R Lyles
1
, PhD
1
University of California, San Francisco, Division of General Internal Medicine, San Francisco, CA, United States
2
Group Health Research Institute, Seattle, WA, United States
3
University of California, San Francisco, Helen Diller Family Comprehensive Cancer Center, San Francisco, CA, United States
Corresponding Author:
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Lina Tieu, MPH
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University of California, San Francisco
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Division of General Internal Medicine
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DGIM at SFGH, Box 1364
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1001 Potrero Ave, Bldg 10, Ward 13
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San Francisco, CA, 94143
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United States
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Phone:
1 415-206-7878
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Fax: 1 415-206-7880
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Email: Lina.Tieu@ucsf.edu