Published on in Vol 15, No 8 (2013): August
Journals
- Runge N, Jay J, Vergara F, Oni J. An Analysis of Online Ratings of Hip and Knee Surgeons. The Journal of Arthroplasty 2020;35(5):1432 View
- McLennan S, Strech D, Kahrass H. Why are so few patients rating their physicians on German physician rating websites? A qualitative study. BMC Health Services Research 2018;18(1) View
- Patel S, Cain R, Neailey K, Hooberman L. Exploring Patients’ Views Toward Giving Web-Based Feedback and Ratings to General Practitioners in England: A Qualitative Descriptive Study. Journal of Medical Internet Research 2016;18(8):e217 View
- Patel S, Cain R, Neailey K, Hooberman L. General Practitioners’ Concerns About Online Patient Feedback: Findings From a Descriptive Exploratory Qualitative Study in England. Journal of Medical Internet Research 2015;17(12):e276 View
- Patel S, Cain R, Neailey K, Hooberman L. Public Awareness, Usage, and Predictors for the Use of Doctor Rating Websites: Cross-Sectional Study in England. Journal of Medical Internet Research 2018;20(7):e243 View
- Emmert M, Adelhardt T, Sander U, Wambach V, Lindenthal J. A cross-sectional study assessing the association between online ratings and structural and quality of care measures: results from two German physician rating websites. BMC Health Services Research 2015;15(1) View
- Emmert M, Meszmer N, Sander U. Do Health Care Providers Use Online Patient Ratings to Improve the Quality of Care? Results From an Online-Based Cross-Sectional Study. Journal of Medical Internet Research 2016;18(9):e254 View
- Verhoef L, Van de Belt T, Engelen L, Schoonhoven L, Kool R. Social Media and Rating Sites as Tools to Understanding Quality of Care: A Scoping Review. Journal of Medical Internet Research 2014;16(2):e56 View
- Vu A, Espinoza G, Perry J, Chundury R. Online Ratings of ASOPRS Surgeons. Ophthalmic Plastic and Reconstructive Surgery 2017;33(6):466 View
- Bardach N, Hibbard J, Greaves F, Dudley R. Sources of Traffic and Visitors’ Preferences Regarding Online Public Reports of Quality: Web Analytics and Online Survey Results. Journal of Medical Internet Research 2015;17(5):e102 View
- Lin Y, Hong Y, Henson B, Stevenson R, Hong S, Lyu T, Liang C. Assessing Patient Experience and Healthcare Quality of Dental Care Using Patient Online Reviews in the United States: Mixed Methods Study. Journal of Medical Internet Research 2020;22(7):e18652 View
- Bidmon S, Elshiewy O, Terlutter R, Boztug Y. What Patients Value in Physicians: Analyzing Drivers of Patient Satisfaction Using Physician-Rating Website Data. Journal of Medical Internet Research 2020;22(2):e13830 View
- Atkinson S. Current status of online rating of Australian doctors. Australian Journal of Primary Health 2014;20(3):222 View
- Velasco B, Chien B, Kwon J, Miller C. Online Ratings and Reviews of American Orthopaedic Foot and Ankle Surgeons. Foot & Ankle Specialist 2020;13(1):43 View
- Haffey S, Hopman W, Leveridge M. Physicians' Earnings Do Not Affect Their Online Ratings. Frontiers in Public Health 2020;8 View
- McLennan S. The Content and Nature of Narrative Comments on Swiss Physician Rating Websites: Analysis of 849 Comments. Journal of Medical Internet Research 2019;21(9):e14336 View
- Burkle C, Keegan M. Popularity of internet physician rating sites and their apparent influence on patients’ choices of physicians. BMC Health Services Research 2015;15(1) View
- Emmert M, Sauter L, Jablonski L, Sander U, Taheri-Zadeh F. Do Physicians Respond to Web-Based Patient Ratings? An Analysis of Physicians’ Responses to More Than One Million Web-Based Ratings Over a Six-Year Period. Journal of Medical Internet Research 2017;19(7):e275 View
- Romppel M, Grande G. Qualität der Gesundheitsversorgung – Was wollen Patienten wissen?. Public Health Forum 2014;22(2):32 View
- Powell J, Atherton H, Williams V, Mazanderani F, Dudhwala F, Woolgar S, Boylan A, Fleming J, Kirkpatrick S, Martin A, van Velthoven M, de Iongh A, Findlay D, Locock L, Ziebland S. Using online patient feedback to improve NHS services: the INQUIRE multimethod study. Health Services and Delivery Research 2019;7(38):1 View
- Lantzy S, Anderson D. Can Consumers Use Online Reviews to Avoid Unsuitable Doctors? Evidence From RateMDs.com and the Federation of State Medical Boards. Decision Sciences 2020;51(4):962 View
- Bardach N, Lyndon A, Asteria-Peñaloza R, Goldman L, Lin G, Dudley R. From the closest observers of patient care: a thematic analysis of online narrative reviews of hospitals. BMJ Quality & Safety 2016;25(11):889 View
- Cloney M, Hopkins B, Shlobin N, Dahdaleh N. Online Ratings of Neurosurgeons: An Examination of Web Data and its Implications. Neurosurgery 2018;83(6):1143 View
- Hao H, Zhang K, Wang W, Gao G. A tale of two countries: International comparison of online doctor reviews between China and the United States. International Journal of Medical Informatics 2017;99:37 View
- Hao H, Zhang K. The Voice of Chinese Health Consumers: A Text Mining Approach to Web-Based Physician Reviews. Journal of Medical Internet Research 2016;18(5):e108 View
- Liu J, Matelski J, Bell C. Scope, Breadth, and Differences in Online Physician Ratings Related to Geography, Specialty, and Year: Observational Retrospective Study. Journal of Medical Internet Research 2018;20(3):e76 View
- van Velthoven M, Atherton H, Powell J. A cross sectional survey of the UK public to understand use of online ratings and reviews of health services. Patient Education and Counseling 2018;101(9):1690 View
- Donnally C, Roth E, Li D, Maguire J, McCormick J, Barker G, Rivera S, Lebwohl N. Analysis of Internet Review Site Comments for Spine Surgeons. Spine 2018;43(24):1725 View
- Emmert M, Meier F, Heider A, Dürr C, Sander U. What do patients say about their physicians? An analysis of 3000 narrative comments posted on a German physician rating website. Health Policy 2014;118(1):66 View
- McLennan S, Strech D, Reimann S. Developments in the Frequency of Ratings and Evaluation Tendencies: A Review of German Physician Rating Websites. Journal of Medical Internet Research 2017;19(8):e299 View
- McLennan S. Rejected Online Feedback From a Swiss Physician Rating Website Between 2008 and 2017: Analysis of 2352 Ratings. Journal of Medical Internet Research 2020;22(8):e18374 View
- Emmert M, Meszmer N, Schlesinger M. A cross-sectional study assessing the association between online ratings and clinical quality of care measures for US hospitals: results from an observational study. BMC Health Services Research 2018;18(1) View
- Schlesinger M, Grob R, Shaller D, Martino S, Parker A, Finucane M, Cerully J, Rybowski L. Taking Patients’ Narratives about Clinicians from Anecdote to Science. New England Journal of Medicine 2015;373(7):675 View
- Trehan S, DeFrancesco C, Nguyen J, Charalel R, Daluiski A. Online Patient Ratings of Hand Surgeons. The Journal of Hand Surgery 2016;41(1):98 View
- Liu J, Goldberg H, Lentz E, Matelski J, Alam A, Bell C. Association Between Web-Based Physician Ratings and Physician Disciplinary Convictions: Retrospective Observational Study. Journal of Medical Internet Research 2020;22(5):e16708 View
- Trehan S, Daluiski A. Online Patient Ratings: Why They Matter and What They Mean. The Journal of Hand Surgery 2016;41(2):316 View
- Powell J, Boylan A, Greaves F. Harnessing patient feedback data: A challenge for policy and service improvement. DIGITAL HEALTH 2015;1 View
- Han X, Li B, Zhang T, Qu J. Factors Associated With the Actual Behavior and Intention of Rating Physicians on Physician Rating Websites: Cross-Sectional Study. Journal of Medical Internet Research 2020;22(6):e14417 View
- Baunacke M, Groeben C, Borgmann H, Schneider A, Kliesch S, Huber J. Evaluation des Urologenportals. Der Urologe 2016;55(7):923 View
- Rothenfluh F, Germeni E, Schulz P. Consumer Decision-Making Based on Review Websites: Are There Differences Between Choosing a Hotel and Choosing a Physician?. Journal of Medical Internet Research 2016;18(6):e129 View
- Boylan A, Williams V, Powell J. Online patient feedback: a scoping review and stakeholder consultation to guide health policy. Journal of Health Services Research & Policy 2020;25(2):122 View
- Emmert M, Halling F, Meier F. Evaluations of Dentists on a German Physician Rating Website: An Analysis of the Ratings. Journal of Medical Internet Research 2015;17(1):e15 View
- Lewis P, Kobayashi E, Gupta S. An Online Review of Plastic Surgeons in Southern California. Annals of Plastic Surgery 2015;74(Supplement 1):S66 View
- Chen Y, Ding S, Zheng H, Zhang Y, Yang S. Decision support for personalized hospital choice using the DEX hierarchical model with SMAA. Knowledge and Information Systems 2020;62(8):3059 View
- Damodar D, Donnally C, McCormick J, Li D, Ingrasci G, Roche M, Vakharia R, Law T, Hernandez V. How wait-times, social media, and surgeon demographics influence online reviews on leading review websites for joint replacement surgeons. Journal of Clinical Orthopaedics and Trauma 2019;10(4):761 View
- Grabner-Kräuter S, Waiguny M. Insights Into the Impact of Online Physician Reviews on Patients’ Decision Making: Randomized Experiment. Journal of Medical Internet Research 2015;17(4):e93 View
- Meszmer N, Jaegers L, Schöffski O, Emmert M. Spiegeln Onlinebewertungen Strukturunterschiede in der Versorgung wider? Eine Analyse am Beispiel von Arztbewertungsportalen. Zeitschrift für Evidenz, Fortbildung und Qualität im Gesundheitswesen 2018;131-132:73 View
- Petrou P, Samoutis G, Lionis C. Single-payer or a multipayer health system: a systematic literature review. Public Health 2018;163:141 View
- Okike K, Uhr N, Shin S, Xie K, Kim C, Funahashi T, Kanter M. A Comparison of Online Physician Ratings and Internal Patient-Submitted Ratings from a Large Healthcare System. Journal of General Internal Medicine 2019;34(11):2575 View
- Hao H. The Development of Online Doctor Reviews in China: An Analysis of the Largest Online Doctor Review Website in China. Journal of Medical Internet Research 2015;17(6):e134 View
- Donnally C, Li D, Maguire J, Roth E, Barker G, McCormick J, Rush A, Lebwohl N. How social media, training, and demographics influence online reviews across three leading review websites for spine surgeons. The Spine Journal 2018;18(11):2081 View
- Donnally C, McCormick J, Li D, Maguire J, Barker G, Rush A, Wang M. How do physician demographics, training, social media usage, online presence, and wait times influence online physician review scores for spine surgeons?. Journal of Neurosurgery: Spine 2019;30(2):279 View
- Okike K, Peter-Bibb T, Xie K, Okike O. Association Between Physician Online Rating and Quality of Care. Journal of Medical Internet Research 2016;18(12):e324 View
- Hong Y, Liang C, Radcliff T, Wigfall L, Street R. What Do Patients Say About Doctors Online? A Systematic Review of Studies on Patient Online Reviews. Journal of Medical Internet Research 2019;21(4):e12521 View
- Lu S, Rui H. Can We Trust Online Physician Ratings? Evidence from Cardiac Surgeons in Florida. Management Science 2018;64(6):2557 View
- McLennan S. Quantitative Ratings and Narrative Comments on Swiss Physician Rating Websites: Frequency Analysis. Journal of Medical Internet Research 2019;21(7):e13816 View
- Han X, Qu J, Zhang T. Exploring the impact of review valence, disease risk, and trust on patient choice based on online physician reviews. Telematics and Informatics 2019;45:101276 View
- Shah A, Yan X, Shah S, Mamirkulova G. Mining patient opinion to evaluate the service quality in healthcare: a deep-learning approach. Journal of Ambient Intelligence and Humanized Computing 2020;11(7):2925 View
- Lu S, Rui H. Can We Trust Online Physician Ratings? Evidence from Cardiac Surgeons in Florida. SSRN Electronic Journal 2014 View
- McLennan S, Strech D, Meyer A, Kahrass H. Public Awareness and Use of German Physician Ratings Websites: Cross-Sectional Survey of Four North German Cities. Journal of Medical Internet Research 2017;19(11):e387 View
- Wang J, Chiu Y, Yu H, Hsu Y. Understanding a Nonlinear Causal Relationship Between Rewards and Physicians’ Contributions in Online Health Care Communities: Longitudinal Study. Journal of Medical Internet Research 2017;19(12):e427 View
- Yan Q, Jensen K, Thomas R, Field A, Jiang Z, Goei C, Davies M. Digital Footprint of Academic Vascular Surgeons in the Southern United States on Physician Rating Websites: Cross-sectional Evaluation Study. JMIR Cardio 2021;5(1):e22975 View
- Garofolo-Gonzalez G, Iturriaga C, Pasternack J, Bitterman A, Guyton G. Social Media Use Among Foot and Ankle Orthopedic Surgeons. Foot & Ankle Orthopaedics 2021;6(1) View
- Mulgund P, Sharman R, Anand P, Shekhar S, Karadi P. Data Quality Issues With Physician-Rating Websites: Systematic Review. Journal of Medical Internet Research 2020;22(9):e15916 View
- Meszmer N. Eine Trendanalyse von über 190 000 Onlinebewertungen von Orthopäden über die letzten 11 Jahre. Gesundheitsökonomie & Qualitätsmanagement 2021;26(03):141 View
- Lu S, Rui H. Can We Trust Online Physician Ratings? Evidence from Cardiac Surgeons in Florida. SSRN Electronic Journal 2014 View
- Sama A, Matichak D, Schiller N, Li D, Donnally C, Damodar D, Cole B. The impact of social media presence, age, and patient reported wait times on physician review websites for sports medicine surgeons. Journal of Clinical Orthopaedics and Trauma 2021;21:101502 View
- Kauff M, Anslinger J, Christ O, Niemann M, Geierhos M, Huster L. Ethnic and gender-based prejudice towards medical doctors? The relationship between physicians’ ethnicity, gender, and ratings on a physician rating website. The Journal of Social Psychology 2022;162(5):540 View
- Emmert M, McLennan S. One Decade of Online Patient Feedback: Longitudinal Analysis of Data From a German Physician Rating Website. Journal of Medical Internet Research 2021;23(7):e24229 View
- Chen T, Wu C, Chiu M, Hsu J, Liao M, Hsueh Y, Su W. Factors Associated with the Patient/Client Use of Report Cards, Physician Rating Websites, Social Media, and Google for Hospital and Physician Selection: A Nationwide Survey. Healthcare 2022;10(10):1931 View
- Saifee D, Hudnall M, Raja U. Physician Gender, Patient Risk, and Web-Based Reviews: Longitudinal Study of the Relationship Between Physicians’ Gender and Their Web-Based Reviews. Journal of Medical Internet Research 2022;24(4):e31659 View
- Ossai C, Bedrick S, Orwoll B. Using Publicly Available Reddit Data to Understand How Parents Choose Pediatricians. Journal of Consumer Health on the Internet 2022;26(2):186 View
- Zhou Y, Zhu L, Wu C, Huang S, Wang Q. Do the rich grow richer? An empirical analysis of the Matthew effect in an online healthcare community. Electronic Commerce Research and Applications 2022;52:101125 View
- Guetz B, Bidmon S, Dür M. Awareness of and interaction with physician rating websites: A cross-sectional study in Austria. PLOS ONE 2022;17(12):e0278510 View
- Quinones A, Tang J, Vasan V, Li T, Schupper A, Ali M, White C, Hannah T, Asfaw Z, Li A, Durbin J, Arvind V, Kim J, Choudhri T. Trends in Online Patient Perspectives of Neurosurgeons: A Sentiment Analysis. Neurosurgery Open 2022;3(4) View
- Fan W, Zhou Q, Qiu L, Kumar S. Should Doctors Open Online Consultation Services? An Empirical Investigation of Their Impact on Offline Appointments. Information Systems Research 2023;34(2):629 View
- Romere C, Shah R. Discordance in online commercial ratings of orthopaedic surgeons: a retrospective review of online rating scores. Current Orthopaedic Practice 2023;34(1):53 View
- Haynes D, Pampari A, Topham C, Schwarzenberger K, Heath M, Zou J, Greiling T. Patient Experience Surveys Reveal Gender-Biased Descriptions of Their Care Providers. Journal of Medical Systems 2021;45(10) View
- Almorox E, Stokes J, Morciano M. Has COVID-19 changed carer's views of health and care integration in care homes? A sentiment difference-in-difference analysis of on-line service reviews. Health Policy 2022;126(11):1117 View
- Fan W, Zhou Q, Qiu L, Kumar S. Should Doctors Open Online Consultations? An Empirical Investigation of How It Impacts Offline Appointments. SSRN Electronic Journal 2022 View
- Kersting J, Maoro F, Geierhos M. Towards comparable ratings: Exploring bias in German physician reviews. Data & Knowledge Engineering 2023;148:102235 View
- Tamura S, Bonoan M, Berenfeld D, Rubin J, Seref-Ferlengez Z, Kamara E. Social Media Use and Its Impact on Physician Review Website Ratings in Hip and Knee Arthroplasty. The Journal of Arthroplasty 2024;39(2):295 View
- Mainard N, Pelletier Y, Baland O, Huneidi M, Le Petit L, Laine G, Finoco M, Chatelain L, Chapon R. Chirurgie du rachis : enquête sur la réputation en ligne du chirurgien auprès de 230 patients. Revue de Chirurgie Orthopédique et Traumatologique 2023;109(6):831 View
- Kalabikhina I, Moshkin V, Kolotusha A, Kashin M, Klimenko G, Kazbekova Z. Advancing Semantic Classification: A Comprehensive Examination of Machine Learning Techniques in Analyzing Russian-Language Patient Reviews. Mathematics 2024;12(4):566 View
- Wang Z, Chen H, Luo J, Wang C, Xu X, Zhou Y. Sharing service in healthcare systems: A recent survey. Omega 2024;129:103158 View
- Zhao Y, Li T, Yuan Q, Deng S. How to detect fake online physician reviews: A deep learning approach. DIGITAL HEALTH 2024;10 View
- Culp H, Cieremans D, Schuett D. Social Media Use by American Association of Hip and Knee Surgeons Members. JAAOS: Global Research and Reviews 2024;8(9) View
Books/Policy Documents
- Fischer S, Emmert M. Challenges and Opportunities in Health Care Management. View
- Geierhos M, Bäumer F, Schulze S, Klotz C. Modeling and Using Context. View
- Bidmon S. Advances in Advertising Research X. View
- Birkner S, Freitag M, Koppelin F. Entrepreneurship im Gesundheitswesen I. View
- Fischer S. Challenges and Opportunities in Health Care Management. View