This paper is in the following e-collection/theme issue:

Electronic/Mobile Data Capture, Internet-based Survey & Research Methodology (832)

Published on in Vol 10, No 1 (2008): Jan-Mar

Web Evaluation at the US National Institutes of Health: Use of the American Customer Satisfaction Index Online Customer Survey

Web Evaluation at the US National Institutes of Health: Use of the American Customer Satisfaction Index Online Customer Survey

Web Evaluation at the US National Institutes of Health: Use of the American Customer Satisfaction Index Online Customer Survey

Authors of this article:

Fred Wood ;   Elliot Siegel ;   Sue Feldman ;   Cynthia Love ;   Dennis Rodrigues ;   Mark Malamud ;   Marie Lagana ;   Jennifer Crafts
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