This paper is in the following e-collection/theme issue:

Electronic/Mobile Data Capture, Internet-based Survey & Research Methodology (920)

Published on in Vol 10, No 1 (2008): Jan-Mar

Web Evaluation at the US National Institutes of Health: Use of the American Customer Satisfaction Index Online Customer Survey

Web Evaluation at the US National Institutes of Health: Use of the American Customer Satisfaction Index Online Customer Survey

Web Evaluation at the US National Institutes of Health: Use of the American Customer Satisfaction Index Online Customer Survey

Authors of this article:

Fred Wood ;   Elliot Siegel ;   Sue Feldman ;   Cynthia Love ;   Dennis Rodrigues ;   Mark Malamud ;   Marie Lagana ;   Jennifer Crafts
Article Authors Cited by (11) Tweetations Metrics

Journals

  1. Nazi K. Veterans' voices: use of the American Customer Satisfaction Index (ACSI) Survey to identify My HealtheVet personal health record users' characteristics, needs, and preferences. Journal of the American Medical Informatics Association 2010;17(2):203 View
  2. Nazi K, Turvey C, Klein D, Hogan T. A Decade of Veteran Voices: Examining Patient Portal Enhancements Through the Lens of User-Centered Design. Journal of Medical Internet Research 2018;20(7):e10413 View
  3. Dixon B, McGowan J, Cravens G. Knowledge sharing using codification and collaboration technologies to improve health care: lessons from the public sector. Knowledge Management Research & Practice 2009;7(3):249 View
  4. CHOI Y, LEE M, KANG H, LEE M, YOON S. Development and Application of a Web-Based Nutritional Management Program to Improve Dietary Behaviors for the Prevention of Metabolic Syndrome. CIN: Computers, Informatics, Nursing 2014;32(5):232 View
  5. Nazi K, Turvey C, Klein D, Hogan T, Woods S. VA OpenNotes: exploring the experiences of early patient adopters with access to clinical notes. Journal of the American Medical Informatics Association 2015;22(2):380 View
  6. Turvey C, Zulman D, Nazi K, Wakefield B, Woods S, Hogan T, Weaver F, McInnes K. Transfer of Information from Personal Health Records: A Survey of Veterans Using My HealtheVet. Telemedicine and e-Health 2012;18(2):109 View
  7. Gu H, Liu Y, Qian F, Wang Q, Dong X. An Empirical Analysis of the Factors Affecting Farmer Satisfaction Under the China Link Policy. Sage Open 2021;11(2) View
  8. Wood F, Siegel E. Are we making a difference? Outreach evaluation in practice. Information Services & Use 2022;41(3-4):241 View
  9. Zulman D, Nazi K, Turvey C, Wagner T, Woods S, An L. Patient Interest in Sharing Personal Health Record Information. Annals of Internal Medicine 2011;155(12):805 View

Books/Policy Documents

  1. Hébert M. E-Government Success Factors and Measures. View

Conference Proceedings

  1. Sarantis D, Soares D. Proceedings of the 11th International Conference on Theory and Practice of Electronic Governance. Towards Health Sector Web Presence Assessment View