This paper is in the following e-collection/theme issue:

Electronic/Mobile Data Capture, Internet-based Survey & Research Methodology (832)

Published on in Vol 10, No 1 (2008): Jan-Mar

Web Evaluation at the US National Institutes of Health: Use of the American Customer Satisfaction Index Online Customer Survey

Web Evaluation at the US National Institutes of Health: Use of the American Customer Satisfaction Index Online Customer Survey

Web Evaluation at the US National Institutes of Health: Use of the American Customer Satisfaction Index Online Customer Survey

Authors of this article:

Fred Wood ;   Elliot Siegel ;   Sue Feldman ;   Cynthia Love ;   Dennis Rodrigues ;   Mark Malamud ;   Marie Lagana ;   Jennifer Crafts
Article Authors Cited by (10) Tweetations Metrics

Journals

  1. Nazi K. Veterans' voices: use of the American Customer Satisfaction Index (ACSI) Survey to identify My HealtheVet personal health record users' characteristics, needs, and preferences. Journal of the American Medical Informatics Association 2010;17(2):203 View
  2. Nazi K, Turvey C, Klein D, Hogan T. A Decade of Veteran Voices: Examining Patient Portal Enhancements Through the Lens of User-Centered Design. Journal of Medical Internet Research 2018;20(7):e10413 View
  3. Dixon B, McGowan J, Cravens G. Knowledge sharing using codification and collaboration technologies to improve health care: lessons from the public sector. Knowledge Management Research & Practice 2009;7(3):249 View
  4. CHOI Y, LEE M, KANG H, LEE M, YOON S. Development and Application of a Web-Based Nutritional Management Program to Improve Dietary Behaviors for the Prevention of Metabolic Syndrome. CIN: Computers, Informatics, Nursing 2014;32(5):232 View
  5. Nazi K, Turvey C, Klein D, Hogan T, Woods S. VA OpenNotes: exploring the experiences of early patient adopters with access to clinical notes. Journal of the American Medical Informatics Association 2015;22(2):380 View
  6. Turvey C, Zulman D, Nazi K, Wakefield B, Woods S, Hogan T, Weaver F, McInnes K. Transfer of Information from Personal Health Records: A Survey of Veterans Using My HealtheVet. Telemedicine and e-Health 2012;18(2):109 View
  7. Gu H, Liu Y, Qian F, Wang Q, Dong X. An Empirical Analysis of the Factors Affecting Farmer Satisfaction Under the China Link Policy. Sage Open 2021;11(2) View
  8. Wood F, Siegel E. Are we making a difference? Outreach evaluation in practice. Information Services & Use 2022;41(3-4):241 View

Books/Policy Documents

  1. Hébert M. E-Government Success Factors and Measures. View