Preferences for Personalized Text Message Appointment Reminders Among Outpatients in a Universal Health System: Cross-Sectional Study

Shih-Huai Hsiao   ^{1, 2, 3} , MPH ;   Yu-Chen Chuang   ^{4 *} , MSc ;   Shu-Ling Ma   ⁵ , MSc ;   Hui-Tzu Lin   ⁶ , MPH ;   I-Chen Lee   ^{7 *} , PhD ;   Pei-Shih Chen   ² , PhD

¹ Tele-Healthcare Center, Kaohsiung Medical University Hospital, Kaohsiung Medical University, Kaohsiung, Taiwan

² Department of Public Health, College of Health Science, Kaohsiung Medical University, Kaohsiung, Taiwan

³ Taiwan Health Insurance Association, Taipei, Taiwan

⁴ Cardiovascular Division, Department of Internal Medicine, Kaohsiung Medical University Hospital, Kaohsiung Medical University, Kaohsiung, Taiwan

⁵ Department of Nursing, Kaohsiung Medical University Hospital, Kaohsiung Medical University, Kaohsiung, Taiwan

⁶ Clinical Skill Training Center, Department of Clinical Education and Skill Training, Kaohsiung Medical University Hospital, Kaohsiung Medical University, Kaohsiung, Taiwan

⁷ Department of Healthcare Administration and Medical Informatics, College of Health Sciences, Kaohsiung Medical University, Kaohsiung, Taiwan

*these authors contributed equally