Best Practices in Organizing Digital Transformation: Qualitative Case Study in Dutch Hospital Care

Tanja Schiffelers   ^{1 *} , MSc ;   Kaya Kapteijns   ^{2 *} , MSc ;   Laura Hochstenbach   ^{3 *} , PhD ;   Bas Kietselaer   ^{4 *} , MD, PhD ;   Esther Talboom-Kamp   ^{5 *} , MD, MBA, PhD ;   Marieke Spreeuwenberg   ^{3 *} , Prof Dr

¹ Digital Care Transformation, Zuyderland Medical Centre, Sittard-Geleen, The Netherlands

² Maastricht University, Maastricht, The Netherlands

³ Department of Health Services Research, Care and Public Health Research Institute (CAPHRI), Faculty of Health Medicine and Life Sciences, Maastricht University, Maastricht, The Netherlands

⁴ Department of Cardiovascular Disease, Mayo Clinic, Rochester, MN, United States

⁵ National eHealth Living Lab, Leiden University Medical Center, Leiden, The Netherlands

*all authors contributed equally