A Digital Outpatient Service With a Mobile App for Tailored Care and Health Literacy in Adults With Long-Term Health Service Needs: Multicenter Nonrandomized Controlled Trial

Heidi Holmen   ^{1, 2} , PhD ;   Are Martin Holm   ^{3, 4} , MD, PhD ;   Ragnhild Sørum Falk   ⁵ , PhD ;   Thomas Karsten Kilvær   ^{6, 7} , MD, PhD ;   Tone Marte Ljosaa   ⁸ , PhD ;   Christopher Ekholdt   ⁸ , MSc ;   Erik Fosse   ^{1, 4} , MD, PhD

¹ Intervention Centre, Division of Technology and Innovation, Oslo University Hospital, Oslo, Norway

² Department of Nursing and Health Promotion, Faculty of Health Sciences, Oslo Metropolitan University, Oslo, Norway

³ Department of Respiratory Diseases, Division of Cardiovascular and Pulmonary Diseases, Oslo University Hospital, Oslo, Norway

⁴ Institute for Clinical Medicine, Faculty of Medicine, University of Oslo, Oslo, Norway

⁵ Oslo Centre for Biostatistics and Epidemiology, Oslo University Hospital, Oslo, Norway

⁶ Department of Cancer, University Hospital of Northern Norway, Tromsø, Norway

⁷ Institute for Clinical Medicine, Faculty of Medicine, The Arctic University of Norway, Tromsø, Norway

⁸ Department of Pain Management and Research, Division of Emergencies and Critical Care, Oslo University Hospital, Oslo, Norway