Establishing an Evaluation Indicator System for User Satisfaction With Hypertension Management Apps: Combining User-Generated Content and Analytic Hierarchy Process

Yunfan He   ¹ , MS ;   Han Chen   ² , MD, PhD ;   Peng Xiang   ^{3, 4} , MD, MS ;   Min Zhao   ^{5, 6} , MD, PhD ;   Yingjun Li   ⁷ , PhD ;   Yongcheng Liu   ⁸ , MS ;   Tong Wang   ^{9, 10, 11} , PhD ;   Jun Liang   ^{1, 3, 7, 12, 13} , MS ;   Jianbo Lei   ^{14, 15, 16} , MD, PhD

¹ Center for Health Policy Studies, School of Public Health, Zhejiang University, Hangzhou, China

² Department of Cardiology, Second Affiliated Hospital, College of Medicine, Zhejiang University, Hangzhou, China

³ Department of AI and IT, Second Affiliated Hospital, School of Medicine, Zhejiang University, Hangzhou, China

⁴ Intelligent Medical Research Center, Zhejiang University Institute of Computer Innovation Technology, Hangzhou, China

⁵ IT Center, The First Affiliated Hospital of Xiamen University, XiaMen, China

⁶ Department of Gynecology, The First Affiliated Hospital of Xiamen University, XiaMen, China

⁷ School of Public Health, Hangzhou Medical College, Hangzhou, China

⁸ Netease Group, Hangzhou, China

⁹ School of Health and Life Sciences, University of Health and Rehabilitation Sciences, Qingdao, China

¹⁰ School of Basic Medical Sciences, Shandong University, Jinan, China

¹¹ Qingdao Hospital, University of Health and Rehabilitation Sciences (Qingdao Municipal Hospital), Qingdao, China

¹² National Key Laboratory of Transvascular Implantable Devices, Second Affiliated Hospital, School of Medicine, Zhejiang University, Hangzhou, China

¹³ School of Medical Technology and Information Engineering, Zhejiang Chinese Medical University, Hangzhou, China

¹⁴ Clinical Research Center, Affiliated Hospital of Southwest Medical University, Luzhou, China

¹⁵ The First Affiliated Hospital, Hainan Medical University, Haikou, China

¹⁶ Center for Medical Informatics, Health Science Center, Peking University, Beijing, China