This paper is in the following e-collection/theme issue:

Demographics of Users, Social & Digital Divide (744) E-Health / Health Services Research and New Models of Care (523) Clinical Communication, Electronic Consultation and Telehealth (598) Usability of Apps and User Perceptions of mHealth (983) Clinical Informatics (1031) Personal Health Records, Patient-Accessible Electronic Health Records, Patient Portals (577)

Published on in Vol 26 (2024)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/51931, first published .
Investigating Patient Use and Experience of Online Appointment Booking in Primary Care: Mixed Methods Study

Investigating Patient Use and Experience of Online Appointment Booking in Primary Care: Mixed Methods Study

Investigating Patient Use and Experience of Online Appointment Booking in Primary Care: Mixed Methods Study

Authors of this article:

Helen Atherton1 Author Orcid Image ;   Abi Eccles2 Author Orcid Image ;   Leon Poltawski3 Author Orcid Image ;   Jeremy Dale2 Author Orcid Image ;   John Campbell3 Author Orcid Image ;   Gary Abel3 Author Orcid Image
Article Authors Cited by (1) Tweetations (10) Metrics Author Video

Helen Atherton   1 , BSc, MSc, MPH, PhD ;   Abi Eccles   2 , BA, DPhil ;   Leon Poltawski   3 , BSc, PhD ;   Jeremy Dale   2 , MBBS, MA ;   John Campbell   3 , BSc, MBChB, MD, FRCGP ;   Gary Abel   3 , BSc, MSc, PhD

1 Primary Care Research Centre, School of Primary Care, Population Science, and Medical Education, University of Southampton, Southampton, United Kingdom

2 Unit of Academic Primary Care, Warwick Medical School, University of Warwick, Coventry, United Kingdom

3 University of Exeter Medical School, Exeter, United Kingdom

Corresponding Author:

  • Helen Atherton, BSc, MSc, MPH, PhD
  • Primary Care Research Centre
  • School of Primary Care, Population Science, and Medical Education
  • University of Southampton
  • Aldermoor Health Centre
  • Southampton, SO16 5ST
  • United Kingdom
  • Phone: 44 023 8059 5000
  • Email: h.atherton@soton.ac.uk