Published on in Vol 26 (2024)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/51931, first published .
Investigating Patient Use and Experience of Online Appointment Booking in Primary Care: Mixed Methods Study

Investigating Patient Use and Experience of Online Appointment Booking in Primary Care: Mixed Methods Study

Investigating Patient Use and Experience of Online Appointment Booking in Primary Care: Mixed Methods Study

Helen Atherton   1 , BSc, MSc, MPH, PhD ;   Abi Eccles   2 , BA, DPhil ;   Leon Poltawski   3 , BSc, PhD ;   Jeremy Dale   2 , MBBS, MA ;   John Campbell   3 , BSc, MBChB, MD, FRCGP ;   Gary Abel   3 , BSc, MSc, PhD

1 Primary Care Research Centre, School of Primary Care, Population Science, and Medical Education, University of Southampton, Southampton, United Kingdom

2 Unit of Academic Primary Care, Warwick Medical School, University of Warwick, Coventry, United Kingdom

3 University of Exeter Medical School, Exeter, United Kingdom

Corresponding Author:

  • Helen Atherton, BSc, MSc, MPH, PhD
  • Primary Care Research Centre
  • School of Primary Care, Population Science, and Medical Education
  • University of Southampton
  • Aldermoor Health Centre
  • Southampton, SO16 5ST
  • United Kingdom
  • Phone: 44 023 8059 5000
  • Email: h.atherton@soton.ac.uk