Characteristics of Users and Nonusers of Symptom Checkers in Germany: Cross-Sectional Survey Study

Marvin Kopka   ^{1, 2} , BSc, MSc ;   Lennart Scatturin   ¹ , BSc ;   Hendrik Napierala   ³ , MD ;   Daniel Fürstenau   ^{1, 4} , PhD ;   Markus A Feufel   ² , Dipl-Ing (FH), MSc, PhD ;   Felix Balzer   ¹ , MD, MSc, PhD ;   Malte L Schmieding   ¹ , MD

¹ Institute of Medical Informatics, Charité – Universitätsmedizin Berlin, corporate member of Freie Universität Berlin and Humboldt-Universität zu Berlin, Berlin, Germany

² Division of Ergonomics, Department of Psychology and Ergonomics, Technische Universität Berlin, Berlin, Germany

³ Institute of General Practice and Family Medicine, Charité – Universitätsmedizin Berlin, corporate member of Freie Universität Berlin and Humboldt-Universität zu Berlin, Berlin, Germany

⁴ Department of Business IT, IT University of Copenhagen, København, Denmark