Published on in Vol 25 (2023)

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/45974, first published .
Patients’ Experiences of a National Patient Portal and Its Usability: Cross-Sectional Survey Study

Patients’ Experiences of a National Patient Portal and Its Usability: Cross-Sectional Survey Study

Patients’ Experiences of a National Patient Portal and Its Usability: Cross-Sectional Survey Study

Saija Simola   1 , MSc ;   Iiris Hörhammer   1 , DSC ;   Yuhui Xu   1 , MSc ;   Annika Bärkås   2 , MSc ;   Asbjørn Johansen Fagerlund   3 , PhD ;   Josefin Hagström   2 , MSc ;   Mari Holmroos   4 , MSS ;   Maria Hägglund   2 , PhD ;   Monika Alise Johansen   3 , PhD ;   Bridget Kane   5 , PhD ;   Anna Kharko   2, 6 , PhD ;   Isabella Scandurra   7 , PhD ;   Sari Kujala   1 , PhD

1 Department of Computer Science, Aalto University, Espoo, Finland

2 Department of Women’s and Children’s Health, Uppsala University, Uppsala, Sweden

3 Norwegian Centre for E-health Research, University Hospital of North Norway, Tromsø, Norway

4 Kela, The Social Insurance Institution of Finland, Helsinki, Finland

5 Karlstad University Business School, Karlstad, Sweden

6 Faculty of Health, University of Plymouth, Plymouth, United Kingdom

7 Center for Empirical Research on Information Systems, Örebro University, Örebro, Sweden

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