Perceived Impact of Digital Health Maturity on Patient Experience, Population Health, Health Care Costs, and Provider Experience: Mixed Methods Case Study

Leanna Woods   ^{1, 2, 3} , BSN, PhD ;   Ronald Dendere   ¹ , PhD ;   Rebekah Eden   ⁴ , PhD ;   Brittany Grantham   ¹ , MPH ;   Jenna Krivit   ^{1, 2} , BA ;   Andrew Pearce   ⁵ , BBA, BASc ;   Keith McNeil   ² , MBBS ;   Damian Green   ⁶ , BEc, BA ;   Clair Sullivan   ^{1, 2, 7} , DM

¹ Centre for Health Services Research, Faculty of Medicine, The University of Queensland, Herston, Australia

² Queensland Digital Health Centre, Faculty of Medicine, The University of Queensland, Herston, Australia

³ Digital Health Cooperative Research Centre, Sydney, Australia

⁴ UQ Business School, The University of Queensland, Brisbane, Australia

⁵ Healthcare Information and Management Systems Society, Singapore, Singapore

⁶ eHealth Queensland, Brisbane, Australia

⁷ Metro North Hospital and Health Service, Brisbane, Australia