Published on in Vol 25 (2023)
Preprints (earlier versions) of this paper are
available at
https://preprints.jmir.org/preprint/45198, first published
.
Journals
- Luetke Lanfer H, Reifegerste D, Weber W, Memenga P, Baumann E, Geulen J, Klein S, Müller A, Hahne A, Weg-Remers S. Digital clinical empathy in a live chat: multiple findings from a formative qualitative study and usability tests. BMC Health Services Research 2024;24(1) View