Patient Use, Experience, and Satisfaction With Telehealth in an Australian Population (Reimagining Health Care): Web-Based Survey Study

Elizabeth Thomas   ^{1, 2 *} , PhD ;   Crystal Man Ying Lee   ^{1 *} , PhD ;   Richard Norman   ¹ , PhD ;   Leanne Wells   ³ ;   Tim Shaw   ⁴ , PhD ;   Julia Nesbitt   ³ ;   Isobel Frean   ⁵ , PhD ;   Luke Baxby   ⁶ ;   Sabine Bennett   ⁷ ;   Suzanne Robinson   ^{1, 8} , PhD

¹ School of Population Health, Curtin University, Bentley, Australia

² Medical School, The University of Western Australia, Perth, Australia

³ Consumers Health Forum of Australia, Canberra, Australia

⁴ Charles Perkins Centre, University of Sydney, Sydney, Australia

⁵ Digital Health Cooperative Research Centre, Sydney, Australia

⁶ Deloitte, Brisbane, Australia

⁷ Deloitte, Sydney, Australia

⁸ Deakin Health Economics, Institute for Health Transformation, School of Health and Social Development, Faculty of Health, Deakin University, Melbourne, Australia

*these authors contributed equally