The Impact of Accelerated Digitization on Patient Portal Use by Underprivileged Racial Minority Groups During COVID-19: Longitudinal Study
The Impact of Accelerated Digitization on Patient Portal Use by Underprivileged Racial Minority Groups During COVID-19: Longitudinal Study
Feng Mai
1
, PhD ;
Dong-Gil Ko
2
, PhD ;
Zhe Shan
3
, PhD ;
Dawei Zhang
4
, PhD
1
School of Business, Stevens Institute of Technology, Hoboken, NJ, United States
2
Department of Operations, Business Analytics, and Information Systems, University of Cincinnati, Cincinnati, OH, United States
3
Department of Information Systems and Analytics, Miami University, Oxford, OH, United States
4
Department of Decision and Technology Analytics, Lehigh University, Bethlehem, PA, United States
Corresponding Author:
-
Zhe Shan, PhD
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Department of Information Systems and Analytics
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Miami University
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800 E. High St., Rm. 3035
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Oxford, OH, 45056
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United States
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Phone:
1 (513) 529 2135
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Email: shanz3@miamioh.edu