Factors Associated With the Utilization of Outpatient Virtual Clinics: Retrospective Observational Study Using Multilevel Analysis

Yun-Hsuan Tzeng   ^{1, 2} , MD ;   Wei-Hsian Yin   ^{2, 3 *} , MD, PhD ;   Kuan-Chia Lin   ^{4, 5} , PhD ;   Jeng Wei   ³ , MD, MSD ;   Hao-Ren Liou   ¹ , BS ;   Hung-Ju Sung   ¹ , BS ;   Hui-Chu Lang   ^{4 *} , PhD

¹ Health Management Center, Cheng Hsin General Hospital, Taipei, Taiwan

² School of Medicine, National Yang Ming Chiao Tung University, Taipei, Taiwan

³ Heart Center, Cheng Hsin General Hospital, Taipei, Taiwan

⁴ Institute of Hospital and Health Care Administration, National Yang Ming Chiao Tung University, Taipei, Taiwan

⁵ Community Medicine Research Center, National Yang Ming Chiao Tung University, Taipei, Taiwan

*these authors contributed equally