Virtual Care and Electronic Patient Communication During COVID-19: Cross-sectional Study of Inequities Across a Canadian Tertiary Cancer Center

Amir H Safavi   ^{1, 2} , MSc, MD ;   Mike Lovas   ^{3, 4} , MASc ;   Zhihui Amy Liu   ^{5, 6} , PhD ;   Sheena Melwani   ³ , MHI ;   Tran Truong   ^{7, 8} , MHSc ;   Shayla Devonish   ³ , MHI ;   Nazek Abdelmutti   ⁵ , MSc ;   Ambreen Sayani   ⁹ , MD, PhD ;   Danielle Rodin   ^{1, 2} , MPH, MD ;   Alejandro Berlin   ^{1, 2} , MSc, MD

¹ Radiation Medicine Program, Princess Margaret Cancer Centre, Toronto, ON, Canada

² Department of Radiation Oncology, University of Toronto, Toronto, ON, Canada

³ Smart Cancer Care Program, Princess Margaret Cancer Centre, Toronto, ON, Canada

⁴ Healthcare Human Factors, University Health Network, Toronto, ON, Canada

⁵ Princess Margaret Cancer Centre, University Health Network, Toronto, ON, Canada

⁶ Dalla Lana School of Public Health, University of Toronto, Toronto, ON, Canada

⁷ Data Science Program, Princess Margaret Cancer Centre, Toronto, ON, Canada

⁸ Techna Institute, University Health Network, Toronto, ON, Canada

⁹ Women's College Research Institute, Women's College Hospital, Toronto, ON, Canada