Published on in Vol 24, No 10 (2022): October

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/37436, first published .
Understanding How the Design and Implementation of Online Consultations Affect Primary Care Quality: Systematic Review of Evidence With Recommendations for Designers, Providers, and Researchers

Understanding How the Design and Implementation of Online Consultations Affect Primary Care Quality: Systematic Review of Evidence With Recommendations for Designers, Providers, and Researchers

Understanding How the Design and Implementation of Online Consultations Affect Primary Care Quality: Systematic Review of Evidence With Recommendations for Designers, Providers, and Researchers

Sarah Darley   1 , PhD ;   Tessa Coulson   2 , MRes ;   Niels Peek   3, 4 , PhD ;   Susan Moschogianis   1 , PhD ;   Sabine N van der Veer   3, 5 , PhD ;   David C Wong   3, 6 , DPhil ;   Benjamin C Brown   1, 3, 4 , PhD

1 Division of Population Health, Health Services Research and Primary Care, School of Health Sciences, The University of Manchester, Manchester, United Kingdom

2 National Health Service Salford Clinical Commissioning Group, Salford, United Kingdom

3 Centre for Health Informatics, Division of Informatics, Imaging and Data Science, Manchester Academic Health Science Centre, The University of Manchester, Manchester, United Kingdom

4 National Institute for Health and Care Research Greater Manchester Patient Safety Translational Research Centre, School of Health Sciences, The University of Manchester, Manchester, United Kingdom

5 National Institute for Health and Care Research Applied Research Collaboration Greater Manchester, Manchester, United Kingdom

6 Department of Computer Science, The University of Manchester, Manchester, United Kingdom

Corresponding Author:

  • Benjamin C Brown, PhD
  • Division of Population Health, Health Services Research and Primary Care
  • School of Health Sciences
  • The University of Manchester
  • Oxford Road
  • Manchester, M13 9PL
  • United Kingdom
  • Phone: 44 7919103175
  • Email: Benjamin.brown@manchester.ac.uk