Health Care Providers’ and Professionals’ Experiences With Telehealth Oncology Implementation During the COVID-19 Pandemic: A Qualitative Study

Kea Turner   ¹ , MA, MPH, PhD ;   Margarita Bobonis Babilonia   ² , MD ;   Cristina Naso   ³ , MEd ;   Oliver Nguyen   ⁴ , BS ;   Brian D Gonzalez   ¹ , PhD ;   Laura B Oswald   ¹ , PhD ;   Edmondo Robinson   ⁵ , MD, MS, MBA ;   Jennifer Elston Lafata   ⁶ , PhD ;   Robert J Ferguson   ⁷ , PhD ;   Amir Alishahi Tabriz   ¹ , MD, MPH, PhD ;   Krupal B Patel   ⁸ , MD, MSc ;   Julie Hallanger-Johnson   ⁸ , MD ;   Nasrin Aldawoodi   ⁹ , MD ;   Young-Rock Hong   ¹⁰ , MPH, PhD ;   Heather S L Jim   ¹ , PhD ;   Philippe E Spiess   ¹¹ , MD, MS

¹ Department of Health Outcomes and Behavior, Moffitt Cancer Center, Tampa, FL, United States

² Department of Supportive Care Medicine, Moffitt Cancer Center, Tampa, FL, United States

³ Virtual Health Program, Moffitt Cancer Center, Tampa, FL, United States

⁴ Department of Health Outcomes and Biomedical Information, University of Florida, Gainesville, FL, United States

⁵ Department of Internal and Hospital Medicine, Moffitt Cancer Center, Tampa, FL, United States

⁶ Division of Pharmaceutical Outcomes and Policy, University of North Carolina at Chapel Hill, UNC Lineberger Comprehensive Cancer Center, Chapel Hill, NC, United States

⁷ Department of Medicine, University of Pittsburgh, Pittsburgh, PA, United States

⁸ Department of Head and Neck-Endocrine Oncology, Moffitt Cancer Center, Tampa, FL, United States

⁹ Department of Anesthesiology, Moffitt Cancer Center, Tampa, FL, United States

¹⁰ Department of Health Services Research, Management and Policy, University of Florida, Tampa, FL, United States

¹¹ Department of Genitourinary Oncology, Moffitt Cancer Center, Tampa, FL, United States