This paper is in the following e-collection/theme issue:

Email Communication, Web-Based Communication, Secure Messaging (165) Clinical Communication, Electronic Consultation and Telehealth (615) Nursing Communication (22) Digital Health, Telehealth and e-Innovation in Clinical Settings (421) Personal Health Records, Patient-Accessible Electronic Health Records, Patient Portals (591) Clinical Informatics (1050) Organizational Issues (161) Electronic Health Records (1068) Design of Processes and Workflows (108)

Published on in Vol 24, No 1 (2022): January

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/17273, first published .
Characterizing Patient-Clinician Communication in Secure Medical Messages: Retrospective Study

Characterizing Patient-Clinician Communication in Secure Medical Messages: Retrospective Study

Characterizing Patient-Clinician Communication in Secure Medical Messages: Retrospective Study

Authors of this article:

Ming Huang1 Author Orcid Image ;   Jungwei Fan1, 2 Author Orcid Image ;   Julie Prigge3 Author Orcid Image ;   Nilay D Shah2, 4 Author Orcid Image ;   Brian A Costello3 Author Orcid Image ;   Lixia Yao1 Author Orcid Image
Article Authors Cited by (15) Tweetations (4) Metrics

Ming Huang   1 , PhD ;   Jungwei Fan   1, 2 , PhD ;   Julie Prigge   3 , MA ;   Nilay D Shah   2, 4 , PhD ;   Brian A Costello   3 , MD ;   Lixia Yao   1 , PhD

1 Department of Artificial Intelligence and Informatics, Mayo Clinic, Rochester, MN, United States

2 Center for the Science of Health Care Delivery, Mayo Clinic, Rochester, MN, United States

3 Center for Connected Care, Mayo Clinic, Rochester, MN, United States

4 Department of Quantitative Health Sciences, Mayo Clinic, Rochester, MN, United States

Corresponding Author:

  • Lixia Yao, PhD
  • Department of Artificial Intelligence and Informatics
  • Mayo Clinic
  • 200 First Street SW
  • Rochester, MN, 55905
  • United States
  • Phone: 1 507-293-7953
  • Fax: 1 507-284-1516
  • Email: lixia.cn.yao@gmail.com