Implementation of Digital Monitoring Services During the COVID-19 Pandemic for Patients With Chronic Diseases: Design Science Approach

Luís Velez Lapão   ^{1, 2, 3 *} , MSc, PhD ;   Mariana Peyroteo   ^{2, 4} , MSc ;   Melanie Maia   ^{1, 5} , MSc ;   Jorge Seixas   ¹ , PhD ;   João Gregório   ⁶ , MSc, PhD ;   Miguel Mira da Silva   ⁷ , MSc, MBA, PhD ;   Bruno Heleno   ^{2 *} , MD, PhD ;   Jorge César Correia   ^{8 *} , MD, MSc

¹ Global Health and Tropical Medicine, Instituto de Higiene e Medicina Tropical, Universidade Nova de Lisboa, Lisbon, Portugal

² Comprehensive Health Research Center, NOVA Medical School, Universidade Nova de Lisboa, Lisbon, Portugal

³ Research and Development Unit in Mechanical and Industrial Engineering (UNIDEMI), NOVA School of Science and Technology, Universidade Nova de Lisboa, Caparica, Portugal

⁴ NOVA School of Science and Technology, Universidade Nova de Lisboa, Caparica, Portugal

⁵ NOVA School of Social Sciences and Humanities, Universidade Nova de Lisboa, Lisbon, Portugal

⁶ Research Center for Biosciences and Health Technologies, Universidade Lusófona de Humanidades e Tecnologias, Lisbon, Portugal

⁷ Instituto Superior Técnico, Universidade de Lisboa, Lisbon, Portugal

⁸ Unit of Patient Education, Division of Endocrinology, Diabetology, Nutrition and Patient Education, Department of Medicine, Geneva University Hospitals and University of Geneva, Geneva, Switzerland

*these authors contributed equally