This paper is in the following e-collection/theme issue:

Personal Health Records, Patient-Accessible Electronic Health Records, Patient Portals (573) Participatory Medicine & E-Patients (773) User Needs and Competencies (303) Demographics of Users, Social & Digital Divide (739) Electronic Health Records (1053)

Published on in Vol 23, No 8 (2021): August

Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/19820, first published .
Effects of Patient Portal Use on Patient Satisfaction: Survey and Partial Least Squares Analysis

Effects of Patient Portal Use on Patient Satisfaction: Survey and Partial Least Squares Analysis

Effects of Patient Portal Use on Patient Satisfaction: Survey and Partial Least Squares Analysis

Authors of this article:

Aaron P Kinney1 Author Orcid Image ;   Balaji Sankaranarayanan2 Author Orcid Image
Article Authors Cited by (9) Tweetations (2) Metrics

Aaron P Kinney   1 , DBA ;   Balaji Sankaranarayanan   2 , PhD

1 Herma Heart Institute, Children's Wisconsin, Milwaukee, WI, United States

2 Department of ITSCM, College of Business and Economics, University of Wisconsin - Whitewater, Whitewater, WI, United States

Corresponding Author:

  • Balaji Sankaranarayanan, PhD
  • Department of ITSCM, College of Business and Economics, University of Wisconsin - Whitewater
  • 800 W. Main Street
  • Whitewater, WI, 53190
  • United States
  • Phone: 1 262 472 5467
  • Email: sankarab@uww.edu