Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/28629, first published .
Characteristics of Citizens and Their Use of Teleconsultations in Primary Care in the Catalan Public Health System Before and During the COVID-19 Pandemic: Retrospective Descriptive Cross-sectional Study

Characteristics of Citizens and Their Use of Teleconsultations in Primary Care in the Catalan Public Health System Before and During the COVID-19 Pandemic: Retrospective Descriptive Cross-sectional Study

Characteristics of Citizens and Their Use of Teleconsultations in Primary Care in the Catalan Public Health System Before and During the COVID-19 Pandemic: Retrospective Descriptive Cross-sectional Study

Oscar Solans 1, 2 , MSc, MD ;   Josep Vidal-Alaball 3, 4, 5 , MD, MPH, PhD ;   Pasqual Roig Cabo 6 , MD ;   Núria Mora 7 , BSc ;   Ermengol Coma 7 , MD, MPH ;   Josep Maria Bonet Simó 6 , MD ;   Eduardo Hermosilla Pérez 7, 8 , BSc ;   Francesc Saigí-Rubió 9, 10 , MD, PhD ;   Carmen Olmos Domínguez 1 , MSc, MD ;   Jordi Piera-Jiménez 2, 11, 12 , MSc ;   Mercè Abizanda González 13, 14 , BSc ;   Francesc López Seguí 6, 15 , PhD

1 Health Department , Catalan Ministry of Health , Barcelona , ES

2 Digitalization for the Sustainability of the Healthcare System , Sistema de Salut de Catalunya , Barcelona , ES

3 Health Promotion in Rural Areas Research Group , Gerència Territorial de la Catalunya Central , Institut Català de la Salut , Sant Fruitós de Bages , ES

4 Unitat de Suport a la Recerca de la Catalunya Central , Fundació Institut Universitari per a la Recerca a l'Atenció Primària de Salut Jordi Gol i Gurina , Sant Fruitós de Bages , ES

5 Faculty of Medicine , University of Vic - Central University of Catalonia , Vic , ES

6 Northern Metropolitan Primary Care Directorate , Institut Català de la Salut , Badalona , ES

7 Primary Care Services Information Systems , Institut Català de la Salut , Barcelona , ES

8 Jordi Gol i Gurina Primary Health Care Research Institute Foundation , Barcelona , ES

9 Faculty of Health Sciences , Universitat Oberta de Catalunya , Barcelona , ES

10 Interdisciplinary Research Group on ICTs , Barcelona , ES

11 Servei Català de la Salut , Barcelona , ES

12 Open Evidence Research Group , Universitat Oberta de Catalunya , Barcelona , ES

13 Health Department , eHealth Unit , Barcelona , ES

14 Pere Virgili Health Park , Primary Care Management Control , Barcelona , ES

15 Centre de Recerca en Economia i Salut , Pompeu Fabra University , Barcelona , ES

Corresponding Author:

  • Josep Vidal-Alaball, MD, MPH, PhD
  • Health Promotion in Rural Areas Research Group
  • Gerència Territorial de la Catalunya Central
  • Institut Català de la Salut
  • Carrer Pica d'Estats, 36
  • Sant Fruitós de Bages
  • ES
  • Phone: 34 936930040
  • Email: jvidal.cc.ics@gencat.cat