Preprints (earlier versions) of this paper are available at https://preprints.jmir.org/preprint/28629, first published .
Characteristics of Citizens and Their Use of Teleconsultations in Primary Care in the Catalan Public Health System Before and During the COVID-19 Pandemic: Retrospective Descriptive Cross-sectional Study

Characteristics of Citizens and Their Use of Teleconsultations in Primary Care in the Catalan Public Health System Before and During the COVID-19 Pandemic: Retrospective Descriptive Cross-sectional Study

Characteristics of Citizens and Their Use of Teleconsultations in Primary Care in the Catalan Public Health System Before and During the COVID-19 Pandemic: Retrospective Descriptive Cross-sectional Study

Oscar Solans   1, 2 , MSc, MD ;   Josep Vidal-Alaball   3, 4, 5 , MD, MPH, PhD ;   Pasqual Roig Cabo   6 , MD ;   Núria Mora   7 , BSc ;   Ermengol Coma   7 , MD, MPH ;   Josep Maria Bonet Simó   6 , MD ;   Eduardo Hermosilla Pérez   7, 8 , BSc ;   Francesc Saigí-Rubió   9, 10 , MD, PhD ;   Carmen Olmos Domínguez   1 , MSc, MD ;   Jordi Piera-Jiménez   2, 11, 12 , MSc ;   Mercè Abizanda González   13, 14 , BSc ;   Francesc López Seguí   6, 15 , PhD

1 Health Department, Catalan Ministry of Health, Barcelona, Spain

2 Digitalization for the Sustainability of the Healthcare System, Sistema de Salut de Catalunya, Barcelona, Spain

3 Health Promotion in Rural Areas Research Group, Gerència Territorial de la Catalunya Central, Institut Català de la Salut, Sant Fruitós de Bages, Spain

4 Unitat de Suport a la Recerca de la Catalunya Central, Fundació Institut Universitari per a la Recerca a l'Atenció Primària de Salut Jordi Gol i Gurina, Sant Fruitós de Bages, Spain

5 Faculty of Medicine, University of Vic - Central University of Catalonia, Vic, Spain

6 Northern Metropolitan Primary Care Directorate, Institut Català de la Salut, Badalona, Spain

7 Primary Care Services Information Systems, Institut Català de la Salut, Barcelona, Spain

8 Jordi Gol i Gurina Primary Health Care Research Institute Foundation, Barcelona, Spain

9 Faculty of Health Sciences, Universitat Oberta de Catalunya, Barcelona, Spain

10 Interdisciplinary Research Group on ICTs, Barcelona, Spain

11 Servei Català de la Salut, Barcelona, Spain

12 Open Evidence Research Group, Universitat Oberta de Catalunya, Barcelona, Spain

13 Health Department, eHealth Unit, Barcelona, Spain

14 Pere Virgili Health Park, Primary Care Management Control, Barcelona, Spain

15 Centre de Recerca en Economia i Salut, Pompeu Fabra University, Barcelona, Spain

Corresponding Author:

  • Josep Vidal-Alaball, MD, MPH, PhD
  • Health Promotion in Rural Areas Research Group
  • Gerència Territorial de la Catalunya Central
  • Institut Català de la Salut
  • Carrer Pica d'Estats, 36
  • Sant Fruitós de Bages, 08272
  • Spain
  • Phone: 34 936930040
  • Email: jvidal.cc.ics@gencat.cat