Benchmarking Triage Capability of Symptom Checkers Against That of Medical Laypersons: Survey Study

Malte L Schmieding   ^{1, 2} , MD ;   Rudolf Mörgeli   ¹ , MD ;   Maike A L Schmieding   ³ ;   Markus A Feufel   ^{4 *} , Dipl-Ing (FH), MSc, PhD ;   Felix Balzer   ^{1, 2 *} , MSc, PhD, MD

¹ Department of Anesthesiology and Operative Intensive Care, Charité – Universitätsmedizin Berlin, corporate member of Freie Universität Berlin and Humboldt-Universität zu Berlin, Berlin, Germany

² Institute of Medical Informatics, Charité – Universitätsmedizin Berlin, corporate member of Freie Universität Berlin and Humboldt-Universität zu Berlin, Berlin, Germany

³ Department of Biology, Chemistry, and Pharmacy, Institute of Pharmacy, Freie Universität Berlin, Berlin, Germany

⁴ Department of Psychology and Ergonomics (IPA), Division of Ergonomics, Technische Universität Berlin, Berlin, Germany

*these authors contributed equally