Implementation Strategies to Improve Engagement With a Multi-Institutional Patient Portal: Multimethod Study

Jamie Keiko Fujioka   ¹ , MPH ;   Julia Bickford   ² , PhD ;   Jennifer Gritke   ³ , MA ;   Vess Stamenova   ¹ , PhD ;   Trevor Jamieson   ^{1, 4, 5} , MBI, MD ;   R Sacha Bhatia   ^{1, 5, 6} , MBA, MD ;   Laura Desveaux   ^{1, 6} , PT, PhD

¹ Women's College Hospital Institute for Health Systems Solutions and Virtual Care, Toronto, ON, Canada

² Northern Health Authority, Prince George, BC, Canada

³ London Health Sciences Centre, London, ON, Canada

⁴ Unity Health Toronto, Toronto, ON, Canada

⁵ Department of Medicine, University of Toronto, Toronto, ON, Canada

⁶ Institute of Health Policy, Management and Evaluation, University of Toronto, Toronto, ON, Canada